Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • September 27, 2017 at 10:31 pm #857723
    kccollege

    Hello

    I found some problems in Cell Phones visibility in my site.
    The first one is that mobile menu appears on the logo on cellphones!
    In some pages that I used the grid element the photo that I’m using as background dos not appear in cellphones
    Although I’m using the exact templet as in http://kriesi.at/themes/enfold-health-coach/
    I’m referring to the pages:

    אודותי ישן

    במה אוכל לעזור

    The top and bottom pictures show but the one on the center at the right hand don’t show!

    How can I fix that?
    Thanks
    Eytan

    September 28, 2017 at 5:09 am #857827
    John Torvik

    Hey kccollege,

    I have tried to access your site and I got this issue: http://prntscr.com/gqlctt

    Best regards,
    John Torvik

    September 28, 2017 at 11:42 am #857961
    kccollege

    Hi John
    We opend the blocking
    Please try again

    Eytan

    September 28, 2017 at 1:14 pm #858015
    Victoria

    Hi Eytan,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
    left: 0;
    right auto;
  }
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 28, 2017 at 2:20 pm #858066
    kccollege

    Hi Victoria
    Thank you for the code
    It worked perfectly for the menu

    I still have the problem in these pages:

    אודותי ישן

    and

    במה אוכל לעזור

    In these pages I used the grid element and the photo that I’m using as background doesn’t appear in cellphones
    You can see that in the page there are 3 photos and on mobile it shoes only 2
    the one in the middle on the right side don’t show!
    Although I’m using the exact templet as in http://kriesi.at/themes/enfold-health-coach/
    Why is that?

    And another issue that occurred is in the blog view!
    On the pages:
    http://www.saralevy.kcwebstudio.com/blog/
    http://www.saralevy.kcwebstudio.com/cat/self-help-tips/
    You can see that some of the posts are displayed with the number of comments and the date and some not
    Why?

    Thanks
    Eytan

    September 29, 2017 at 1:34 pm #858462
    Yigit

    Shalom :)

    1- Please rename your images and use only English characters and they should show up fine.
    2- Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    October 1, 2017 at 3:02 pm #858913
    kccollege

    Hello Yigit,
    Done all the above
    Still not working!
    Pls see for your self

    Eytan

    October 3, 2017 at 7:58 am #859487
    Ismael

    Hi,

    Are you referring to the cells with the image backgrounds? They are not displaying on mobile because the cells are empty so it has nothing to based its height on. Please edit those cells, add a custom css class attribute then apply a minimum height. Example.

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .av-flex-cells .no_margin {
        min-height: 200px;
    }
}

    Replace “.no_margin” with the custom css class selector.

    // http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Best regards,
    Ismael

    October 3, 2017 at 9:40 am #859530
    kccollege

    Thanks
    Its working OK

    And another issue that occurred is in the blog view!
    On the pages:
    http://www.saralevy.kcwebstudio.com/blog/
    http://www.saralevy.kcwebstudio.com/cat/self-help-tips/
    You can see that some of the posts are displayed with the number of comments and the date and some not
    Why?

    Thanks
    Eytan

    • This reply was modified 7 years, 1 month ago by kccollege.
    October 4, 2017 at 7:54 am #859957
    Ismael

    Hi,

    Did you add the excerpts manually? Please post the login details in the private field. We would like to check the posts.

    Best regards,
    Ismael

    October 9, 2017 at 9:52 pm #862133
    kccollege

    Hi Ismael

    No I did not
    I add the info

    Eytan

    October 10, 2017 at 8:14 am #862342
    Ismael

    Hi,

    This is the Support ID. ( see private field )

    Best regards,
    Ismael

    October 10, 2017 at 10:41 am #862406
    kccollege
    This reply has been marked as private.
    October 12, 2017 at 6:31 am #863179
    Ismael

    Hi,

    Could you please disable the security plugin or settings temporarily so that we can access the site directly? It won’t take a long time.

    Best regards,
    Ismael

    October 12, 2017 at 2:54 pm #863457
    kccollege

    Hi
    The F5 Firewall is not a plugin its software that protects the entire server
    I cant expose the entire server and turn it off
    Did you get an error message again?

    Eytan

    October 13, 2017 at 12:43 pm #863896
    Ismael

    Hi,

    Yes, I still got the error.

    The requested URL was rejected. Please consult with your administrator.
    Your support ID is: 5957004229550372381

    Best regards,
    Ismael

    October 15, 2017 at 8:54 pm #864542
    kccollege

    Hi
    Can you check again?
    Eytan

    October 17, 2017 at 4:53 am #865088
    Ismael

    Hi,

    The date is not visible in the following post ( see private field ) because it was created with the advance layout builder. Please add the excerpt manually.

    Best regards,
    Ismael

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