Mobile menu above viewport - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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Posts
November 16, 2022 at 5:21 pm #1372820

maspohl
Participant

Hi there,

we have a big problem with the mobile menu. It completely slides up outside the visible area.
We haven’t made any custom CSS settings and can’t find the cause. So it must be the theme itself.
Can you take a look at it?
URL: http://20221110.cochlear-hoercenter.de

Thanks!
Bernward

November 17, 2022 at 3:15 am #1372876
Ismael
Moderator
Hey maspohl,

Thank you for the inquiry.

Did you add any css modifications recently? Please make sure that all tags are closed properly, check if there are missing curly braces or any invalid syntax. You can use this tool to check for css errors.

// http://csslint.net/

To fix the issue temporarily, please add the following css code, then temporarily disable the Enfold > Performance > File Compression settings.
```
@media only screen and (max-width: 767px) {

  /* Add your Mobile Styles here */
  .av-main-nav>li {
    display: none;
  }

  .av_minimal_header #header_main .container, .av_minimal_header .main_menu ul:first-child>li a {
    height: 90px !important;
    line-height: 90px !important;
  }
}
```
Best regards,
Ismael
November 17, 2022 at 10:31 am #1372906

maspohl
Participant

Hey Ismael,

I entered the code and turned off compression. Unfortunately, the mobile header still does not work:
http://20221110.cochlear-hoercenter.de/

We don’t use any custom CSS code, except for loading local fonts and 6 small CSS statements. But there everything is correct and the error happens even without own code. Actually, the pure Enfold theme is running. That’s why I’m surprised that such an error appears there.
Also deactivating all plugins does not solve the problem.
Do you need one the access data to the admin panel?

Best regards,
Bernward

November 18, 2022 at 10:00 am #1373051

Ismael
Moderator

Hi,

Thank you for the update.

We may need to access the site in order to check the issue further. Please provide the login details in the private field. Did you override the header.php template in the child theme or any other template for that matter?

Best regards,
Ismael

November 18, 2022 at 12:17 pm #1373061

maspohl
Participant

This reply has been marked as private.

November 19, 2022 at 9:05 pm #1373223

Mike
Moderator

Hi,
Thanks for the login, I cleared your cache plugin cache and now your burger menu shows, I also tested on my Android phone and the burger menu shows, please clear your browser cache and check.

Best regards,
Mike

November 20, 2022 at 12:02 pm #1373256

maspohl
Participant

Hi Mike,

yes, it works. Curious: I have also cleared the cache. But it did not work for me. But great that it works now🙂

Many thanks!

Best regards,
Bernward

November 20, 2022 at 3:37 pm #1373276

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike
Author

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