Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • January 9, 2017 at 11:32 pm #731327
    robtsmith

    Hi,

    My mobile menu doesn’t appear to work? Please help.

    January 10, 2017 at 8:28 am #731444
    Rikard

    Hey robtsmith,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 10, 2017 at 10:52 am #731493
    robtsmith

    Hello,

    See below.

    January 11, 2017 at 5:48 am #731849
    Rikard

    Hi,

    Thanks for the details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    February 24, 2017 at 5:33 pm #751507
    robtsmith

    Hi,

    I’ve tried this with no luck :-(

    February 27, 2017 at 8:39 pm #752471
    robtsmith

    Any news?

    February 27, 2017 at 8:42 pm #752475
    Yigit

    Hey!

    Sorry for the late reply!
    Can you please try updating Enfold to the latest version 4.0 – kriesi.at/documentation/enfold/updating-your-theme-files/ and check if that helps? Also, please try de-activating all active plugins if updating does not help

    Cheers!
    Yigit

    February 28, 2017 at 10:32 am #752825
    robtsmith

    Already tried that

    February 28, 2017 at 12:07 pm #752869
    Yigit

    Hi,

    I see. Could you please post FTP logins here privately as well if you do not mind?
    Issue seems to be specific to your installation as we have not received such report from other users.

    Best regards,
    Yigit

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