Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 25, 2016 at 9:37 am #677408
    BrendaSarg

    Hi there, when viewing my blog page on mobile, the featured images are cut off? http://razorplan.com/

    How can I rectify that?

    August 29, 2016 at 2:36 am #678720
    BrendaSarg

    Any help on this? I can’t seem to get timely responses from support anymore :( I’ve purchased this theme over a dozen times and kind of feel like the support is going downhill, instead of up. Maybe there should be a top level support option for more timely paid support?

    What is the expected turnaround on support now? I’d like an idea so I know if I should keep purchasing it (slow support is temporary) or if it’s time to search out something new.

    I’m not bitching, I understand staffing can be an issue, I’d just like a heads up if this is what’s to be expected now?

    August 29, 2016 at 2:37 am #678721
    BrendaSarg

    Oh, and I’m not updating to the newest version as I’ve seen MULTIPLE posts on here about things not working after the updating to the newest theme version and I can’t afford that to happen.

    August 29, 2016 at 2:41 pm #678926
    Yigit

    Hi,

    You can refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and display different elements on mobile and on desktop.
    Also, we recommend updating to the latest version of the theme as they always come with new features and bug fixes.

    Best regards,
    Yigit

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