Mobile Icon Tooltips not working

Hi Yigit,

Thanks for responding so quickly, however, it doesn’t seem to have solved the problem. Basically, the tool tips don’t seem to be working when I view the site on a mobile (it worked a couple of times, then it quit..).

Please check this page: http://www.floatingconcepts.net/client/CBS/courses/pgpm-courses/hr-management/#tab-id-2 (there’s a little icon beside the faculty member name ‘ JN Amrolia’..

I’ve implemented the code that was provided in the link you sent me (added the script to functions.php but that wasn’t working by itself, so I modified the shortcode.js as recommended). Now, tool tips are appearing only when I click them (on a desktop — this is fine..); but in a mobile, still no joy.

Do you think it may be an issue because I have W3 Total Cache plugin with js combine enabled..?

Don’t know if this is relevant, but I have implemented this in the Quick CSS to disable the mobile menu.. :

@media only screen and (max-width: 990px) {
#wrap_all {
position: relative !important;
}}

And.. I think the tool tips as we well as the scroll to top navigation element stopped working in the mobile site after updating from 3.08 to the current 3.1.something.

Hey Andy,

Sorry about the link.. I’d made some changes to the permalink and forgot to update the link here for you.. You’ve got the right page.. I’ve added the little icon to every name now.

I’m running Enfold 3.1.3 and WordPress 4.1.1
(I’ve made the modification to open the tool tip on click, not on hover (but it doesn’t work if I revert to the original anyway)).
I’ve cleared my browser caches multiple times.

The tooltips are still not opening on my iPhone or my iPad.

I’ve checked this on the following devices –

1. iPhone 4s, iOS version 8.2, on browsers Chrome Mobile 41.0, and Safari 600.1.4

2. iPhone 4, iOS version 7.1.2, on browser Safari 9537

3. iPad 3, iOS 7.0.4, Safari 9537

I think this may be a theme issue specific to iOS.

Regarding nesting content elements, what I mean is, can I put a toggle INSIDE a tab?

Thanks!

Hey.. Any update on this..?

Hi Rikard,

I didn’t know about the bumping bit. Thanks for that.. I won’t do it again!

To answer your questions, yes, I’ve cleared the cache, disabled W3 and still the same result.

In fact, if you just visit the Enfold Demo on your iPhone or on an iPad, you’ll see that anything with tooltips doesn’t work (check the image with hotspots demo, for example). So I think it’s safe to say that it isn’t with my installation alone, or with any plugin conflict. Looks like the latest update doesn’t work on iOS..

Can you just test this out yourself and see if theres a patch you can give me? Thanks!

Josue, please read my previous posts thoroughly. The tooltips are NOT working at all on iOS. I’ve tested this on an iPad and iphone across multiple browsers.. They’re not appearing above or below or anywhere. And this is not just an issue with my installation.. Check your own demo on an iphone or iPad and you’ll see the issue.

Could you guys get around to this soon pl? I’ve been waiting a long time and I know you’re busy.. But I’d like someone to understand and acknowledge the issue and just tell me when you’ll get around to it.. Even if it’s a month from now, that’s cool, but I gotta tell my client something.

Incidentally, I’ve moved the site.. So pl check out http://www.cbs.org.in/courses/pgpm-courses/hr-management-course/#tab-id-2 and the little icons beside each faculty name.

Thanks.

Here you go:

I’ve checked this on the following devices –

1. iPhone 4s, iOS version 8.2, on browsers Chrome Mobile 41.0, and Safari 600.1.4

2. iPhone 4, iOS version 7.1.2, on browser Safari 9537

3. iPad 3, iOS 7.0.4, Safari 9537

Rikard’s seeing this on his iphone too.

He thought it was just a problem with my site, but like I’ve said any site using the latest enfold theme seems to have this problem, not just mine.

Hey Yigit,

I’m running the latest wordpress and enfold versions. I updated Enfold yesterday from 3.1.3 to 3.1.5 but the problem is still there.

Like I said though, it’s not just my site.. Check the Enfold Demo on an IOS device and you’ll see that the tooltips don’t work.

Hey Elliot,

Links on the first couple of posts will return 404s because I’ve moved the site to a new domain..

Check this link out pl:
http://www.cbs.org.in/courses/pgpm-courses/hr-management-course/#tab-id-2

(Small red icons beside each faculty member’s name..)

Pl note that I’ve modified the code as per instructions provided on another thread to disable tooltip on hover — instead, tooltips appear only on click.

As far as I know, it seems to work fine on android.. But if you test it out on iOS mobile (even the Enfold Demo), you’ll see the issue — tool tips just don’t appear. Long tap, double tap.. No juice.