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I have a fullscreen slider on my homepage with videos. Each clip has a fallback image for mobile. testing on mobile shows zoomed in super, super far and is very pixelated. link to image below:
Please help!
Hey natemoss!
Can you link for us here the image you are using as a fall back please?
Thank youBest regards,
BasilisSo there’s 4 slides total the links below are for each slide:
Slide 1: http://lifteatrepeat.co/wp-content/uploads/2017/04/lift-eat-repeat-intro-mobile-fallback.png
Slide 2: http://lifteatrepeat.co/wp-content/uploads/2017/04/lift-eat-repeat-lpp-mobile-fallback.png
Slide 3: http://lifteatrepeat.co/wp-content/uploads/2017/04/lift-eat-repeat-music-mobile-fallback.png
Slide 4: http://lifteatrepeat.co/wp-content/uploads/2017/04/lift-eat-repeat-the-kitchen-cover-photo.pngHi,
Please use larger images for the fallback images. The size of the images should be around 1136x640px. This size is based on the physical resolution of iPhones with retina display so you can resize it until you find the best fit. Also, please note that the slider use the image as background and the background size property is set to “cover”.
// https://www.w3schools.com/cssref/css3_pr_background-size.asp
Best regards,
IsmaelHey I apologize for the late reply. So I changed the first mobile fall back image to one with the correct dimensions (640×1136) but it is still zooming in really far so it just appears white. Any way I can keep it from zooming in so far?
Hey!
Please add this code in the Quick CSS field.
.avia-fullscreen-slider .avia-slideshow > ul > .av-mobile-fallback-image { background-size: 100% 100% !important; }This might distort the image a bit.
Cheers!
IsmaelHey!
Please make sure that you’re not looking on a cached version of the site. Post the FTP details here so that we can check it thoroughly.
Regards,
IsmaelHi,
Getting ftp details depends on what host you are using for example Godaddy has this instructions: https://ph.godaddy.com/help/find-your-ftp-loginusername-4881
Basically we need access to your site’s files. If you are unsure how to get the ftp details, can you let us know where you are hosted? godaddy, hostgator, etc. :)Best regards,
NikkoHi,
Try checking out this link: https://www.namecheap.com/support/knowledgebase/article.aspx/9523/205/how-to-create-an-ftp-account
Best regards,
NikkoHi,
This link should help you providing the credentials: https://documentation.cpanel.net/display/ALD/FTP+Accounts
Best regards,
John TorvikIt says you can use the Cpanel credentials to log into FTP which I gave above and I made an account. I don’t know what else you need from me
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