Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1010467

    Hi Forum

    On my site http://www.runmyaccounts.ch the first layout element is a grid row. On the second column I have added a custom background image without any other content on top of it. It works as expected on a large screen, but if I look at the page on a mobile screen, the second column has gone and no background picture appears. The element visibility of the cell is “always display” and I have not added anything special for the mobile breaking point for the grid row layout element.

    Could you please tell me what I have to do to display the background image also on mobile screens?
    Thank you and best regards
    Thomas

    #1010473

    Hey tbraendle,
    Please try adding a white space / separator element in the empty grid row with the background image.
    This will keep the empty cell from disappearing.
    If this doesn’t help, please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    #1010476

    Hi Mike

    Thanks for your very fast support! This has solved part of the problem: by adding a separator / whitespace element, now the background image appears. But it is too small (setting is “scale to fit”). Do you know how I can scale it to fit really?

    Best regards
    Thomas

    #1010490

    Hi,
    Please try changing the height of the white space separator 300px or 250px
    This will force the image full width for mobile screens.

    Best regards,
    Mike

    #1010493

    Hi Mike

    Thank you very much. That was the solution!

    Best regards
    Thomas

    #1010551

    Hi Thomas,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1036900

    Hi Rikard
    You can close this ticket here. Thanks.

    Best, Thomas

    #1037172

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Mobile: Custom Background Image from Grid Row missing’ is closed to new replies.