Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 17, 2017 at 11:03 am #853043
    nickamis

    Hi,
    I’ve just started using the Screen Options to hide items dependent on device. I have a text block that I want displaying on a mobile but not on a desktop. It doesn’t appear to be working.
    See here: http://mistletoecottagekinnersley.co.uk/holiday-cottage-availability/
    The text ‘Click the button…’ should only appear on very small screens (smaller than 479px – eg: Smartphone Portrait). It appears on all sized devices.
    Any ideas?
    Thanks, Nick

    September 18, 2017 at 6:22 am #853251
    Rikard

    Hey Nick,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 18, 2017 at 7:13 am #853273
    nickamis

    Here you go…

    September 18, 2017 at 7:36 am #853289
    Jordan Shannon

    Hi,

    This could likely be corrected via css. Is there any other sections or elements having this issue?

    Best regards,
    Jordan Shannon

    September 18, 2017 at 8:30 am #853301
    nickamis

    Sure Why’s it not working as designed though?

    That’s the only one that I have at present.

    September 19, 2017 at 6:46 pm #853992
    Jordan Shannon

    Hi,

    It could be a multitude of reasons. Perhaps it is in fact a bug, in which case the css fix would have to suffice until a full solution is released. Or, it could also be a plugin blocking the script from running properly. If you would like to try, please disable all active plugin to see if the issue resolves.

    Best regards,
    Jordan Shannon

    September 22, 2017 at 11:19 am #855317
    nickamis

    After deactivating all plugins the problem still remains.
    Suggestions?

    September 22, 2017 at 5:39 pm #855455
    Victoria

    Hi nickamis,

    Please refer to a solution here

    Element Visibility via Screen Options does not work

    If you need further assistance please let us know.
    Best regards,
    Victoria

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