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Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 12, 2015 at 5:51 am #410301
    tendersqatar

    I am seeing strange result while viewwing my website over mobile device chrome browser.

    Please visit below screenshot

    the website is not displaying enfold theme in mobile devices.
    please advice what to do….

    March 12, 2015 at 1:09 pm #410419
    Rikard

    Hey tendersqatar!

    I get the same result on my phone. Could you provide us with a temporary admin login so that we can have a closer look please? You can post the details here as a private reply.

    Regards,
    Rikard

    March 12, 2015 at 2:00 pm #410446
    magnificentstuff

    I’m having the same issues, I have supplied my login details privately too… http://www.magnificentstuff.net

    March 12, 2015 at 2:04 pm #410447
    tendersqatar
    This reply has been marked as private.
    March 12, 2015 at 4:19 pm #410539
    magnificentstuff
    This reply has been marked as private.
    March 12, 2015 at 4:22 pm #410544
    Yigit

    Hi!

    Are you using any plugin like Jetpack to display a different theme on mobile? If so, please disable it

    Best regards,
    Yigit

    March 12, 2015 at 4:34 pm #410554
    magnificentstuff

    Hi Yigit
    Yes, we use Jetpack to view our site stats – the mobile site has worked with Jetpack in the past… Is there a way to disable jetpack on mobile only?
    Best
    Emma

    March 12, 2015 at 4:40 pm #410560
    Yigit

    Hey Emma,

    Please go to Jetpack and find “Mobile Theme” and simply click “deactivate”. You can still keep the plugin to view your stats

    Cheers!
    Yigit

    March 12, 2015 at 4:58 pm #410576
    magnificentstuff

    IT WORKS!!!! I am soon grateful. Thank you very very much

    March 12, 2015 at 5:00 pm #410578
    Yigit

    Hi!

    You are welcome, glad we could help! We will keep the thread open for the OP, if you have any other questions or issues, please feel free to start a new thread :)

    Best regards,
    Yigit

    April 9, 2015 at 7:30 pm #426156
    Michael

    I am having an issue with the theme in Chrome on mobile. When in Chrome (works fine is safari) the phone numbers are not selectable to activate the Call feature. My site link is texas.smartstartinc.com.

    April 10, 2015 at 6:10 am #426371
    Yigit

    Hi!

    You can add your link as following to make your link “click-to-call”

    <a href="tel:0401786376">tel:0401786376</a>

    Cheers!
    Yigit

    April 10, 2015 at 1:49 pm #426568
    Michael

    Thank you, that worked great.

    April 10, 2015 at 1:52 pm #426573
    Yigit

    Hi!

    Great! Glad we could help! Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

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Viewing 14 posts - 1 through 14 (of 14 total)
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