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  • #1022390

    On mobile, I show a background image in a color section. The image is not loading. If I look at the source code, the image is missing all the forward slashes. i.e. https: www.website.com wp-content uploads
    Any idea what’s going on? This started happening after I upgraded Enfold to 4.5 yesterday.

    • This topic was modified 6 years, 2 months ago by christiemade.
    #1022586

    Hey pippylu,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1023014
    This reply has been marked as private.
    #1023199

    Hi,

    Thanks for that, I’m not sure why it’s not working, but it might have something to do with either the svg elements or shortcode you are using. Could you try to copy the page to a test page and try to remove those elements to see what happens then please? You can copy shortcode if you enable debug mode first: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    By the way, why are you displaying the header over the video using an svg element?

    Best regards,
    Rikard

    #1024104

    Okay, I tried removing the SVG and that didn’t help – which shortcode are you referring to? There’s a custom one at the bottom of the page, but that’s not where the issue is….
    I am not sure I understand your last question, either… They want the header to float over the video.

    Here is a page with nothing but the video on it and you can see the mobile issue is still happening here, too:

    • This reply was modified 6 years, 2 months ago by christiemade.
    #1024891

    Hi pippylu,

    Can you please have Appearance > Editor enabled?

    Where is the Plugins menu?

    Best regards,
    Victoria

    #1050060

    I didn’t turn off the editor…and don’t have any plugins enabled that would hide it… isn’t that turned off by Enfold? Plugins menu should be there. Can you check again? Do you need FTP instead?

    #1050105

    I think I am good on this issue, updating my overrides (functions.php) to match latest version of Enfold seems to have fixed the problem!

    #1050277

    Hi,

    Great, glad you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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