Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • December 6, 2024 at 10:32 pm #1473128
    sabine

    Hello,

    I have the problem that the mobile menu is no longer displayed correctly on a website that I created 7 years ago. All the settings that were made in the backend are not displayed. No burger icon appears either. Do you have any idea what could be causing this?
    Best regards

    • This topic was modified 2 weeks, 1 day ago by sabine.
    December 7, 2024 at 10:44 am #1473138
    Rikard

    Hey Sabine,

    Where can we see the problem that you are having?

    Best regards,
    Rikard

    December 7, 2024 at 11:00 am #1473142
    sabine
    This reply has been marked as private.
    December 7, 2024 at 11:02 am #1473143
    sabine
    This reply has been marked as private.
    December 7, 2024 at 1:51 pm #1473148
    Mike

    Hi,
    It looks like you are using v5.5, please update v6.0.8
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    December 7, 2024 at 2:37 pm #1473156
    sabine

    Thanks, Mike. I installed the new theme, but nothing has changed. No burger sign. All settings made in the backend under “Main Menu” are not displayed.
    Best regards
    Sabine

    December 7, 2024 at 7:20 pm #1473165
    Mike

    Hi,
    please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    December 8, 2024 at 12:55 am #1473172
    sabine

    Thank you.

    December 8, 2024 at 1:03 pm #1473179
    Rikard

    Hi,

    Thanks for that. I see that you are overriding footer.php in your child theme, please try to replace that file with the parent theme file to see if that changes anything.

    Best regards,
    Rikard

    December 11, 2024 at 6:13 pm #1473443
    sabine

    Hi Rikard,
    I have removed the footer.php from the childtheme. (and the grid.css)
    Unfortunately, nothing has changed.

    Best regards,
    Sabine

    December 11, 2024 at 6:25 pm #1473446
    Mike

    Hi,
    When I disable your MenuMaker Pro plugin, the burger menu shows, please check.

    Best regards,
    Mike

    December 11, 2024 at 9:00 pm #1473452
    sabine

    Hi Mike,
    I don’t understand how this could happen. Thank you for your great support.
    Best regards

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