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  • September 13, 2021 at 3:43 pm #1320741
    Munford

    My site is missing the theme options suddendly.
    Can you take a look?
    thanks
    Nancy

    • This topic was modified 3 years, 2 months ago by Munford.
    September 13, 2021 at 3:56 pm #1320746
    Yigit

    Hi,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    September 13, 2021 at 4:02 pm #1320749
    Munford

    thanks for taking a look.

    September 13, 2021 at 4:20 pm #1320751
    Yigit

    Hey,

    Theme options show up fine on my end. I attached a screenshot in private content field below.

    If I misunderstood the issue, could you please post a screenshot of it so we can make sure that we are on the same page?

    Best regards,
    Yigit

    September 13, 2021 at 4:22 pm #1320752
    Munford

    OK now I see that it’s a firefox problem. I see them fine in Chrome.
    Do you know why that would be?
    thanks for your help
    Nancy

    September 13, 2021 at 4:33 pm #1320754
    Yigit

    Hi Nancy,

    I have checked your website on Firefox :)

    If you are using any browser add-ons, please try disabling them and try flushing cache and check if that helps.

    Best regards,
    Yigit

    September 16, 2021 at 10:49 am #1321181
    Munford

    I figured it out.
    you can close this thread.
    thanks

    September 16, 2021 at 12:56 pm #1321212
    Yigit

    Hi,

    Glad you figured it out!
    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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