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  • July 27, 2017 at 4:42 am #830440
    cdtechasia

    https://drive.google.com/file/d/0B1hiRdCvyuCxUW9yV28yNkhIcm8/view?usp=sharing

    • This topic was modified 7 years, 5 months ago by cdtechasia.
    July 27, 2017 at 5:59 am #830450
    Nikko

    Hey Cj,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    July 27, 2017 at 6:43 am #830462
    cdtechasia
    This reply has been marked as private.
    July 30, 2017 at 7:17 am #831715
    Rikard

    Hi,

    Thanks for the login details. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    August 1, 2017 at 3:02 am #832540
    cdtechasia

    Yes i tried already to deactivate all my plugins but nothing happen the problem is still there.

    August 2, 2017 at 5:59 am #833166
    Rikard

    Hi,

    Ok, thanks for the feedback. The login details aren’t working anymore it seems, did you remove the account? If so then please add a new one so that we have a look at the backend of your site.

    Best regards,
    Rikard

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