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  • #931403

    After ftp-update to 4.2.6 icons in icolists and hr-elements are missed.

    Link to the broken Dokument – no icons
    Link to the broken Dokument – no separators

    Best regards,

    Bernd

    #931529

    Hey Bernd,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    #931569

    Hi Vinay,

    thanks for answer.

    Best regards,
    Bernd

    #931830

    Hi Vinay,
    best regards

    Bernd

    #931890

    Hi bachsinger,

    With this update a lot of files moved around and probably not all their locations were updated with the usual update. Can you please remove the Enfold folder and update a fresh copy. It should resolve your issues.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #931912

    Hi Victoria, thanks,
    should I change the complet folder or should I make an update, because I’m afraid of losing my settings and options?

    Best regards,

    Bernd

    #932423

    Hi,

    You can do a complete update – but also for safety make sure you have a backup.
    That ensures that if you loose something – everything will be working back again.

    Thank you

    Best regards,
    Basilis

    #932449

    Hi Basilis, thanks,
    verything works and is in its right place.
    Thanks for the friendly help and

    best regards
    Bernd (bachsinger)

    #932480

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘missing icons in iconlist – no HR-Element’ is closed to new replies.