Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • June 5, 2020 at 6:06 am #1219666
    Sutherlandgas

    Hi there,
    The shopping cart icon is missing as well as the fontello phone icons in the footer. Any ideas what is going wrong here?

    June 7, 2020 at 5:20 pm #1220208
    Victoria

    Hey Blake,

    Can you disable caching and minification for now, including your caching plugin for the test?

    Best regards,
    Victoria

    June 10, 2020 at 8:19 am #1221084
    Sutherlandgas

    Hi Victoria,

    I’ve deactivated the caching plugin wp optimise. Is there anything else I need to do for the test?

    Also I’ve noticed the shopping cart icon and the text to view cart and checkout on the cart dropdown widget is not visible either. Is this a related issue or is there a simple colour shortcode to resolve this?

    Regards
    Blake

    June 10, 2020 at 12:17 pm #1221161
    Nikko

    Hi Blake,

    I have checked it and it’s not really showing at all.
    Can you try to backup your site and update to Enfold 4.7.5?

    Best regards,
    Nikko

    June 11, 2020 at 6:00 am #1221518
    Sutherlandgas

    Hi Nikko,

    I’ve updated to Enfold 4.7.5.

    Regards,
    Blake

    June 12, 2020 at 9:08 pm #1222178
    Nikko

    Hi Blake,

    Thanks, I’m not really sure but I don’t see any errors related to fonts.
    Also, the icons seems to work inconsistently on your site, I have created a test page on your site (link in private content) and you’ll see one of the icons not showing up.
    Can you give us FTP access as well? so we can try to check further.

    Best regards,
    Nikko

    June 15, 2020 at 4:30 am #1222543
    Sutherlandgas

    Hi Nikko,
    FTP details provided in private data below.

    Regards,
    Blake

    June 15, 2020 at 7:14 am #1222560
    Sutherlandgas

    Hi Nikko, the cart icon and text circled in red in the linked image is not visible either:
    https://sutherlandgas.com.au/wp-content/uploads/2020/06/Inked2_LI.jpg

    Regards,
    Blake

    June 16, 2020 at 10:52 pm #1223197
    Nikko

    Hi Blake,

    Thanks for that, can you try switching your PHP version from 7.4.5 to 7.3?

    Best regards,
    Nikko

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