Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 24, 2024 at 3:57 pm #1431915
    ontariotraining

    For some reason the footer is missing on my site.

    I’m not sure if this is related in way to my other topic open on missing meta title.

    Based on the settings, it should be there… (showing the socket).

    January 25, 2024 at 6:27 am #1431955
    Ismael

    Hey ontariotraining,

    Thank you for the inquiry.

    Did you previously set the Enfold > Footer Options > Default Footer & Socket Settings to Page based Footer options? Please make sure that the Select Page dropdown is set to Select Page to deselect the custom footer page before selecting a non-Page based Footer option. Or provide the login details in the private field so that we can check the settings.

    Best regards,
    Ismael

    January 25, 2024 at 2:54 pm #1432022
    ontariotraining

    Yes, I double checked those settings… log-in details provided.

    January 25, 2024 at 3:40 pm #1432033
    Rikard

    Hi,

    Thanks for that. Are you overriding header.php or footer.php in your child theme? If so, then please try replacing those files with the parent theme files. If you should need further help, then please post FTP login details in private as well.

    Best regards,
    Rikard

    January 25, 2024 at 7:29 pm #1432068
    ontariotraining

    I’m not sure… when I enter trouble shooting mode in the Health Check and Troubleshooting plugin, and I switch the available theme to Enfold (parent theme), or to Twenty Twenty-Three… the header footer problems resolve.

    How do I fix this child theme problem?

    FTP credentials provided.

    January 26, 2024 at 3:51 am #1432083
    Nikko

    Hi ontariotraining,

    We have modified the header.php in your child theme, please review your website. :)

    Best regards,
    Nikko

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