Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 24, 2016 at 4:34 pm #653052
    teotaban

    Hi, I have some bad errors in my website…when I want to edit text and content, everything become white and the editing module it´s missing. See the image …
    I desperately need help …
    Thank You

    PS: I am using enfold, everything it´s updated.

    June 24, 2016 at 6:20 pm #653120
    Andy

    Hey teotaban,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    June 24, 2016 at 7:19 pm #653149
    teotaban

    Do everything you need to do for resolve this error :)
    Thank you

    June 24, 2016 at 11:52 pm #653211
    Basilis

    Hey!

    I tried create a page with not many elements and ALB works.
    Can you please build a page, step by step so you can see where it bugs?

    Thanks a lot

    Regards,
    Basilis

    June 25, 2016 at 12:30 am #653212
    teotaban

    Try to edit this pages…or any other page…try to change something on the text…nothing works. Maybe works if you want to create new pages but not to edit the current pages… chose any page and try to edit something…the edit module…editing tols is missing.

    June 25, 2016 at 12:33 am #653214
    teotaban

    I create a testpage, than I put a text box, I did click inside the text box to add lorem ipsum text but I don,t have tools to edit

    June 25, 2016 at 11:50 am #653342
    teotaban

    Hi…something new? did you find what is generating this errors? I really need this website functionally this monday.
    Thanks

    June 25, 2016 at 1:15 pm #653348
    teotaban

    HI, I did screenshots with the problem…step by step … maybe it,s easier to find the error:

    June 25, 2016 at 7:48 pm #653404
    teotaban

    Hi, don´t lose your time anymore with my problem…I fixe it.
    I overwrite the theme, i overwrite the wordpress and now it´s ok.
    Thanks

    June 27, 2016 at 5:56 am #653654
    Rikard

    Hi,

    Great, glad you got it working :-)

    Please note that if you reply to your own thread it gets sent to the back of our support queue so try not to do so unless you think it’s absolutely necessary.

    Regards,
    Rikard

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