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  • #853869

    Hello Support-Team,

    we are currently facing an issue that we have missing content on our site since we made an update to the newest version 4.1.2

    You can see it on the 2 different Websites:

    http://ser-gmbh.net/referenzen/ (original Version working)
    http://ser-gmbh.net/dev/referenzen/ (updated Version)

    The complete “ajax_sub_content” is missing.

    We appreciate every help!

    PS: It is a 1:1 copy so the content is existing in backend

    • This topic was modified 7 years, 2 months ago by econsor.
    #855057

    Hey econsor,

    What is exactly missing?
    I cna only see an icon and some different spacing on the menu?

    Best regards,
    Basilis

    #855252

    Hi Basilis,
    as you can see in the screenshots:
    Before
    with content (before)
    After
    without content (after)

    If you click on one of the images they expand to our issue.

    Best regards,
    econsor

    #855255

    The content with the 3 columns is missing completely

    #855702

    Hi,

    Thanks for the screenshots. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #856357

    Hi Rikard,
    in the below field you can find temp. Admin details for both WordPress sites.

    Thank you in advance.

    #856782

    Hi,

    How did you add the 3 columns under the Portfolio AJAX container? It should not be there by default.

    // http://kriesi.at/themes/enfold/portfolio/portfolio-ajax/

    Best regards,
    Ismael

    #856847

    Thank you very much, the hint that it is not from the Enfold Theme helped us a lot!

    I could solve the issue after grep’ing and copien between the different versions, it was a problem in the portfolio.php in avia-shortcodes.
    This was custom work from 2 or 3 years ago and nobody remembered >.<

    Best Regards
    econsor

    #856964

    Hi econsor,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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