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  • September 19, 2017 at 2:56 pm #853869
    econsor

    Hello Support-Team,

    we are currently facing an issue that we have missing content on our site since we made an update to the newest version 4.1.2

    You can see it on the 2 different Websites:

    http://ser-gmbh.net/referenzen/ (original Version working)
    http://ser-gmbh.net/dev/referenzen/ (updated Version)

    The complete “ajax_sub_content” is missing.

    We appreciate every help!

    PS: It is a 1:1 copy so the content is existing in backend

    • This topic was modified 7 years, 1 month ago by econsor.
    September 21, 2017 at 9:19 pm #855057
    Basilis

    Hey econsor,

    What is exactly missing?
    I cna only see an icon and some different spacing on the menu?

    Best regards,
    Basilis

    September 22, 2017 at 9:08 am #855252
    econsor

    Hi Basilis,
    as you can see in the screenshots:
    Before
    with content (before)
    After
    without content (after)

    If you click on one of the images they expand to our issue.

    Best regards,
    econsor

    September 22, 2017 at 9:09 am #855255
    econsor

    The content with the 3 columns is missing completely

    September 23, 2017 at 6:35 am #855702
    Rikard

    Hi,

    Thanks for the screenshots. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 25, 2017 at 8:24 am #856357
    econsor

    Hi Rikard,
    in the below field you can find temp. Admin details for both WordPress sites.

    Thank you in advance.

    September 26, 2017 at 5:55 am #856782
    Ismael

    Hi,

    How did you add the 3 columns under the Portfolio AJAX container? It should not be there by default.

    // http://kriesi.at/themes/enfold/portfolio/portfolio-ajax/

    Best regards,
    Ismael

    September 26, 2017 at 10:06 am #856847
    econsor

    Thank you very much, the hint that it is not from the Enfold Theme helped us a lot!

    I could solve the issue after grep’ing and copien between the different versions, it was a problem in the portfolio.php in avia-shortcodes.
    This was custom work from 2 or 3 years ago and nobody remembered >.<

    Best Regards
    econsor

    September 26, 2017 at 3:14 pm #856964
    Victoria

    Hi econsor,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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