Viewing 15 posts - 1 through 15 (of 15 total)
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  • #1330139

    Team, can you help me ? I dont see the button nor the social widget on the widget tab to be added on the footer.

    Thank you !

    G

    #1330166

    I installed a new WordPress and I detected I miss the widgets when I import the demo data.

    #1330227

    Hi aruizhuidobro,

    I tried to check your site but it’s down on my end:

    This site can’t be reached

    But I could verify that your site is up in https://downforeveryoneorjustme.com/
    Is it perhaps not allowing some countries to access it?
    Also, please try to install Classic Widgets and see if it helps.

    Best regards,
    Nikko

    #1330374

    Hi Nikko, the site is up. I dont think we have any kind of country restrictions. Maybe going to the login page ? Admin: http://c2350005.ferozo.com/wp-login.php

    I installed the classic widgets and the widgets are not there. I also switched to English just in case.

    Thanks

    G

    #1330489

    Hi,

    Thank you for the update.

    We can now access the login page but the password for the username that you provided above seems to be incorrect. Please check the info carefully.

    Did you try to install the Classic Widgets plugin that we suggested above?

    Best regards,
    Ismael

    #1330493

    Hi Ismael, I tried and classic widget plugin and it is not showing those that I mentioned. I am adding again the password that I tried (one character was missing) Thank you ! G

    #1330545

    Hi aruizhuidobro,

    Thanks, I could see the social widget at the bottom (Footer 1 of your site), I have attached screenshots on my end both in frontend and backend (private content).

    Best regards,
    Nikko

    #1330634

    Hi Nikko, I added a social icon plugin for other developer since I need to deliver the site but I dont see button nor social as widget from enfold. Can you please check again ? Thanks !

    #1330661

    Hi aruizhuidobro,

    Are you referring to the Social Icons Widget & Block by WPZOOM plugin?
    I have posted a screenshot in my previous post (private content), can you confirm if it’s correct?

    Best regards,
    Nikko

    #1330908

    Hi Nikko, I installed the WPZOOM one to be able to deliver the product but I dont have neither the button nor the social under the widgets. :(

    #1331049

    Hi aruizhuidobro,

    Can you give us a screenshot of how it looks on your end? so we can try to compare it since it seems to show on my end.

    Best regards,
    Nikko

    #1331378

    Hi Nikko, here you have the image… I still dont see it.

    http://c2350005.ferozo.com/g/images/widget.png

    #1331565

    Hi,
    Thank you for your patience, from your screenshot I see the WPZOOM widget is available in the widgets, try to open the footer area:
    2021-12-04_003.jpg
    I logged into your site and the widget is also in the footer area:
    2021-12-04_002.jpg

    Best regards,
    Mike

    #1331662

    Hi Mike, I installed that social so circumvent the problem. I should have in the widgets the “button” and “social” (not the from WPZOOM). I have those until I installed the demo data… Is there any way to get those ?

    #1331698

    Hi,
    Sorry my mistake I thought you were looking for the WPZOOM widget, but I don’t understand what “button” and “social” you are looking for, I believe that you think it should have been installed from the demo, and I see you used the Restaurant Demo but it doesn’t have a button or social in the footer:
    2021-12-06_003.jpg
    I didn’t find any demos that do, can you explain further?

    Best regards,
    Mike

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