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  • November 24, 2025 at 10:08 pm #1491767
    Collin Vander Pol
    Guest

    Hi – I misspelled my email account when I signed up for the forum.

    Now, I can’t receive the email with the password, but I’ve already “used” my Item Purchase Code.

    Now what should I do?

    Thanks

    November 25, 2025 at 6:14 am #1491773
    Ismael

    Hey Collin Vander Pol,

    Thank you for the inquiry.

    What email address did you use to create the forum account? We found another email that matches the one you’re using now. We can send you a reset link if needed. Please provide screenshots of the license certificate so we can verify the purchase code.

    Best regards,
    Ismael

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