Tagged: mini-cart
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AuthorPosts
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July 14, 2016 at 5:31 pm #660943
Hello,
The mini-cart counter isn’t actually counting products. When products are added, the counter just remains at 0. Anyone know how to fix this? Let me know if you need login credentials! Thanks much for the help ahead of time!
July 15, 2016 at 12:55 pm #661228Hi CircaVista,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardJuly 15, 2016 at 4:13 pm #661411Thanks so much for the help!
July 19, 2016 at 3:50 pm #662573Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyJuly 19, 2016 at 4:42 pm #662619Hello Andy,
Thank you for the help. I deactivated all plugins one by one and this did not reveal the problem. The product counter in the mini cart still did not work after deactivating all plugins except WooCommerce. Any other ideas? Yes, please feel free to deactivate one or more of our plugins for testing purposes.
Thanks much Andy!
CircaVista
July 20, 2016 at 11:09 am #662849Hi,
you don’t have the newest WooCommerce version. Please update and let us know if this helps.
Best regards,
AndyJuly 20, 2016 at 4:16 pm #663040Hello Andy,
I updated all plugins. This did not help. Mini Cart product counter is still not working! Any other ideas? Check out the link that I supplied below. Another Kriesi team member helped me out with this problem earlier and gave me the following code and it worked. I believe it stopped working when I updated the Enfold theme. Thanks so much for the help!
https://kriesi.at/support/topic/mini-cart-item-counter/
CircaVista
- This reply was modified 8 years, 4 months ago by CircaVista.
July 21, 2016 at 12:04 pm #663315Hi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJuly 26, 2016 at 10:53 pm #665525Hey Andy,
Deleted all files via FTP. Then downloaded brand new files via Theme Forest and installed via FTP. Still no change in mini cart product counter functionality. Counter still isn’t counting products. It always reads 0 no matter how many products are in the cart.
Any other ideas?
Thanks much for your help!
CircaVista
July 26, 2016 at 11:24 pm #665531Hey!
Please refer to this post – https://kriesi.at/support/topic/woocommerce-2-6-problem-urgent/#post-650161
Regards,
YigitJuly 28, 2016 at 5:24 pm #666345Hey Yigit. Still not working. I followed mensmaxiums’s 8 steps and this did not fix the mini cart product counter. I tried 3 times. Nothing. Any other ideas?
Thanks for the help!
CircaVista
August 2, 2016 at 3:24 am #667522Hi,
Please modify the config-woocommerce > woocommerce-mod.js file, look for this code around line 60:
cart_counter = jQuery('.cart_dropdown#menu-item-shop .av-cart-counter'),
.. replace it with:
cart_counter = jQuery('.cart_dropdown .av-cart-counter'),
Best regards,
Ismael -
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