Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 27, 2020 at 4:18 pm #1241250
    brj-berlin

    Dear Kriesi team,
    I’m assigned to maintain the website of BRJ e. V.. Unfortunately the site has never been properly maintained since the installation, so everything is too old: PHP 5.6, WorPress-CMS, Enfold (version 4.3.2).
    The website was installed by another company and I need an actual Enfold theme to update it via ftp. Have I to create a new account at themeforest.net to get the lastest versions or are there any other options?

    Best regards Anne

    August 28, 2020 at 10:08 am #1241493
    Victoria

    Hey BRJ,

    If you do not have the access to the account with which the theme was purchased, you’ll need to create a ThemeForest account and purchase a new license. This way you’ll have access to the theme updates. Also, you need to have php updated to at least php7.2.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 31, 2020 at 11:20 am #1242093
    brj-berlin

    Hello Victoria,
    thanks for the information and I’ll create a ThemeForest account for BRJ.
    Best regards
    Anne

    August 31, 2020 at 12:30 pm #1242150
    Victoria

    Hi Anne,

    Great! We are here to help if you need anything :)

    Best regards,
    Victoria

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