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I need to change the main menu structure and delete some of the items listed.
When I do this and save via the Appearance->Menus tab the page times out and shows an internal server error. No idea why this has started happening but we urgently need to remove these items from the menu header. Any suggestions?
Hi pachanights!
Thanks for reaching out to us!
Your site is timing out when trying to make the change, which is why you are receiving the Internal Server error. When logging into the dashboard it took a long time to load. Here are some things you can try to see if this helps:
1. Try disabling the plugins and try again to edit the main menu.
2. Please try increasing the maximum execution time and PHP memory limit. Ask your web host to do this or follow the instructions here https://premium.wpmudev.org/blog/increase-memory-limit/
Most importantly report internal server error to your hosting provider if you have not already done so.
Cheers!
Jordan
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