Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1312646

    Hello Guys

    Can’t drag or add in a specific location the menu since the update.

    #1313128

    Hi William,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, is this happening under Appearance->Menus?

    Best regards,
    Rikard

    #1313163

    hello
    please find the credentials below. thanks a lot for your fast reply

    William

    #1313381

    Hello Rikard

    On my website since the update

    – M.E calendar can not work anymore
    – text in field are white on background white
    – menu can’t be drag and drop in appearance menu

    Can you please help me to fix it , you have the credentials on the email sent on 29

    thanks

    #1313392
    This reply has been marked as private.
    #1313658

    Hi,

    Thanks for the update. I tried to edit your main menu under Appearance->Menus, but I can’t see any problems there. Could you let us know how to reproduce the problem please?

    I’m not sure I understand the problem you are having with the LayerSlider either, please try explaining that a bit further as well.

    Best regards,
    Rikard

    #1313682
    This reply has been marked as private.
    #1313876

    Hi William,

    Great, I’m glad to hear that it’s back to normal again. I didn’t make any changes to your site, so maybe it was a local problem in your browser. The broken theme is likely a folder in your themes folder, which shouldn’t be there. If you need help with that, then we would need FTP login details as well.

    We are planning on a new theme release later today. If you want to update to that, then it would be a good idea to do it on a staging version of the site first. That way your production site will be safe, if there should be any problems with the new version.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
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