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  • September 19, 2017 at 5:10 pm #853941
    DerFabianAT

    Hello,

    I have a rather strange issue. If I want to add events or costums links to my main menu it is just loading without any result. I already tried to deactive all plugins but with no effect …

    September 19, 2017 at 5:25 pm #853951
    Yigit

    Hey DerFabianAT,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

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