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Hi there!
I’m working on a site for a client that setup their hosting with GoDaddy as a managed hosting account. When I installed the Enfold Theme, the menu option in the WP dashboard stopped working properly. I get a very plain looking menu page with this text at the bottom.
“Catchable fatal error: Object of class WP_Error could not be converted to string in /home/content/p3pnexwpnas14_data01/82/3146682/html/wp-includes/formatting.php on line 1025”
When I called GoDaddy, they thought it might be an issue with the Enfold theme needing access to the formatting.php page and I guess on managed accounts that’s restricted. Have you seen this before and is there any way around it? I would really hate to have to change hosting accounts on them. Please let me know what you think.
Hey Mudfish488,
formatting.php is not an Enfold file, but a WordPress’ default one. So check if you get the same issue using a WP default theme.
Best regards,
AndyHi,
I tried the twenty-sixteen theme and the menu option worked fine so it appears it might be something between Enfold and the access allowed by a managed wordpress hosting account at GoDaddy. I called them again and they’re of course directing me back to the theme as the issue again.
Anything else you can try to help me fix this? We’re ready to go live with the site.
Thx!
BP
Ok. I finally got someone over at godaddy that could explain it better. They basically said that with a managed wordpress hosting account, they lock down the wp-includes/ folder so it’s read only. We tried other themes and the menu worked fine so they said they thought that there might be some sort of call or request that Enfold is trying to send to that wp-includes/ folder when I click on the Menus tab in the WP dashboard. They said to ask if you could check to see if there is something in particular that needs to go in there that maybe they could put in for us and/or if there is any other way to setup the menu structure other than the WP menus section.
I really don’t want to switch themes and would prefer not to have to change to a standard hosting account since the client already setup and paid for this one.
FYI – I use Enfold on my own godaddy hosting account that is not the managed wordpress type and it works fine.
Any help you can provide would be great!! Thx!
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