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  • August 30, 2024 at 10:31 am #1465747
    ThiloKiefer

    Dear Kriesi Team,
    We have the problem that our menu does not display properly when you hoverd over it and then click directly. It gets quite narrow in this view and the navigation points are not readable. Can you help us with this?

    BR
    Thilo Kiefer

    • This topic was modified 2 months, 2 weeks ago by ThiloKiefer.
    August 30, 2024 at 11:50 am #1465766
    Ismael

    Hey ThiloKiefer,

    Thank you for the inquiry.

    The menu seems to be displaying correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    August 30, 2024 at 1:55 pm #1465797
    ThiloKiefer

    Hi Ismael,

    I have some Screenshots for you.

    Info: When clicking in the navigation, the menu is displayed moved, next to it when hovering with the mouse it is ok.
    Whether Chrome or Edge.

    September 2, 2024 at 4:27 am #1466016
    Ismael

    Hi,

    Thank you for the screenshots.

    We can reproduce the issue, and it occurs because the width of the mega menu is only calculated on hover. For some reason, the site doesn’t refresh when you click on the links or menu items, so the mega menu remains visible when the site redirects to a different page. Have you tried enabling the Enfold > Theme Options > Page Preloading option?

    Best regards,
    Ismael

    September 3, 2024 at 9:43 am #1466095
    ThiloKiefer

    Hi Ismael,

    Thank you for the tipp. We tried it, but the problem ist still there. Do you have a different advice?

    Best regards,
    Thilo Kiefer

    September 4, 2024 at 8:46 am #1466187
    Ismael

    Hi,

    We may need to access the site and test the preloader. Please provide the login details in the private field.

    Best regards,
    Ismael

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