Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 19, 2018 at 11:07 am #899582
    angelo82

    our mobile menu doesn’t work corretly.
    http://www.bcdcosmetici.com

    Could you support us?

    January 20, 2018 at 4:37 am #899971
    Victoria

    Hey bcdcosmetici99,

    Can you please explain a bit more, what do you mean it does not work?

    It shows up on mobile, opens and shows links, and the links work also. Just on smaller screens, it overlaps with the logo. I’ll give you the code for that.
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 479px) {
  #menu-item-shop .cart_dropdown_link {
     padding: 0 10px 0 30px;
  }
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 20, 2018 at 6:46 pm #900151
    angelo82

    Hi Victoria,
    I explain in 2 points:

    1. on mobile I try to click on button “SHOP” and the menu is open and shop sub-menu but don’t go in him link:
    http://www.bcdcosmetici.com/shop/
    2. it’s impossible scroll menu correctly I try by iPhone

    Could you help us?

    Thanks us.

    January 20, 2018 at 6:57 pm #900158
    angelo82

    If you open button SHOP and try to scroll menu and sub-menu it’s impossible. When you try to scroll the system open all menu and doesn’t scroll it!

    Thanks for support

    January 22, 2018 at 9:45 am #900703
    Victoria

    Hi bcdcosmetici99,

    You mean shop is not clickable?
    You can try to have this setting in Theme options > Main menu
    Image 2018-01-22 at 15.43.45.png

    Which device are you using?
    Best regards,
    Victoria

    January 22, 2018 at 10:24 am #900723
    angelo82

    Hi Victoria,
    I select clone now is ok but when sub.menu “SHOP” is open if you try to navigate in our menu, you can’t navigate in our menu, the system shown all sub-menu and it doesn’t scroll correctly
    If you try with second menu:” Marchi” we haven’t any problem.

    January 23, 2018 at 8:09 am #901252
    Victoria

    Hi bcdcosmetici99,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 23, 2018 at 8:45 am #901279
    angelo82
    This reply has been marked as private.
    January 23, 2018 at 10:34 am #901333
    Victoria

    Hi bcdcosmetici99,

    So the top level of mega-menu in Shop is not scrolling. When you open one of the submenu items it starts scrolling again. Let me ask my colleagues to have a look.

    Best regards,
    Victoria

    January 25, 2018 at 12:36 pm #902797
    angelo82

    Hi Victoria,
    Do you have some news about?

    Thanks for your support

    January 29, 2018 at 6:59 pm #904349
    Basilis

    Hi,

    Not seem to have find a solution for those issues yet I am afraid.
    We appreciate your patience although as we investigate it.

    Best regards,
    Basilis

    February 3, 2018 at 7:07 pm #907261
    angelo82

    Hi All,
    I’m glad that I find a solution of this problem.
    In /template/menu principale/burger menu/display submenu items on over/ wich this configuration we have the problem but if you select /display submenu on click/ we glad to inform you that it solved the problem.

    Could you check if this is a bug of enfold?

    Thanks for support

    View post on imgur.com

    February 4, 2018 at 10:28 pm #907598
    Basilis

    Hi,

    We have forwar the issue to our developers and we will do see if it is something that comes up because of us.

    thank you very much

    Best regards,
    Basilis

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