Viewing 18 posts - 1 through 18 (of 18 total)
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  • #344781

    Hi,
    I am working on creating my menu items. I’ve created most of it, but when trying to add the last 3 main menu items and their corresponding drop down items, after I hit save, they disappear. Can you please help? Thanks so much!
    Justine

    #344786

    Hi jnightingale!

    Please try the following to see if it helps.

    1. Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    3. Switch to the default wordpress theme to see if it works. Switch back to Enfold to see if it fixes the issue.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Best regards,
    Arvish

    #344790
    This reply has been marked as private.
    #344795

    I tried the things you mentioned, and none of it worked.
    Thank you!
    Justine

    #344798

    Hey!

    Please update WordPress to 4.0 and try again. Make sure to backup your site before updating.

    Regards,
    Arvish

    #344800

    I do have 4.0 already.

    #344803

    Can you please look at the credentials I sent earlier and see if there is a fix? Thx!

    #344804

    Hi!

    It would appear it is a server limitation issue:
    http://sevenspark.com/wordpress/menu-item-limit

    Create a php.ini file in your wp-admin folder or if it already exists add the following code to it:

    max_input_vars = 3000

    Cheers!
    Arvish

    #344807

    Thank you for the answer, but I have no idea how to do that!

    #345263

    Hey!

    Please contact your service provider and show them this link Arvish posted – http://sevenspark.com/wordpress/menu-item-limit

    Best regards,
    Yigit

    #376945

    Arvish and/or Yigit,

    What else needs to be in the php.ini file? Anything?

    Does some other file need to know that it should be read?

    Thanks,

    Dan

    #376947

    Hey!


    @danowen777
    Have you applied suggested changes? Please elaborate on the issue and post the link to your website.

    Cheers!
    Yigit

    #376958

    1. I first tried adding only the line above “max_input_vars = 3000” to an otherwise empty file called php.ini in the wp-admin folder. Stopped and restarted MAMP. Tried to add additional menu item. FAIL

    2. Then I added the PHP brackets around the max var statement. Stopped and restarted MAMP. Tried to add additional menu item. FAIL

    3. Then I added [PHP] before the max var statement. Stopped and restarted MAMP. Tried to add additional menu item. FAIL

    I have 70 menu items and cannot add more. If I drag a new item up under another main button, then the bottom menu item dissappears.

    As soon as I have it online I will give you the URL,

    #376962

    By the way I think Enfold is a fantastic theme.

    #377021

    Also tried this and failed.

    max_input_vars = 3000

    suhosin.post.max_vars = 3000

    suhosin.request.max_vars = 3000

    #377046

    If I change each of my top level menu buttons to “Use as Mega Menu” will that eliminate this problem?

    Thanks!

    #377052

    This seems to be a problem for all of WordPress, surely there is a standard solution to customers who must have large menus.

    #377257

    Hey!

    If you can provide a link to the a live website, we’ll try to help. And I’m sure your hosting provider can properly adjust the max_input_vars value once the site is live. Also, we kindly ask you to open your own thread.

    Best regards,
    Ismael

Viewing 18 posts - 1 through 18 (of 18 total)
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