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Hello guys,
I am currently working on the website: techtory.de
yesterday i added a new page and added it as a menu item in the main menu.
Page: “Lösungen”
Now there is a problem that this menu item is not displayed on the home page when I go to the page. When i go to any other page on the website, this menu item is displayed in the main menu. Even when I am logged into wordpress, the menu item is displayed.
Second question:
There is a video at the top of the home page that should be full width. In Mozilla Firefox this is also the case, but in Microsoft Edge the video is not displayed in full width.
Thank you in advance for your help.
Best regards,
StefanHey techtory,
Thank you for the inquiry.
The menu item also displays in the home page when logged in. What happens when the mega menu plugin is disabled? Try to disable the plugin, delete the menu item, then add it again while the plugin is disabled.
Best regards,
IsmaelHello Ismael
Thank you very much for your reply. I tried your suggestion, however it does not work.
It is very strange that the Menu Item is not displayed only on the Home Page, but on all others it is. It is also not only the menu item in the Main menu but in the Footer in the Sidemap menu has also been added the page “Lösungen”. This is also only shown on all other pages than the home page. Exactly the same behavior applies to the “+++” in the Footer menu.
What other possibilities are there? Do you have the possibility to check in the administration if there is a bug? A backup was created earlier.
Many thanks in advance.
Best regards,
StefanHi,
Thank you for the update.
Looks like the menu item is now displaying properly in the home page, even when we are not logged in. How did you fix it?
Best regards,
IsmaelGood morning Ishmael,
thank you very much for your answer. Unfortunately the problem is not solved yet. For me the menu item “Lösungen” and “+++” in the footer ist not displayed on the home page. Both on the desktop and on the smartphone.
do you know any other possibilities?
Best regards,
StefanHi,
Thank you for the update.
The menu items are displaying properly on our end as shown in the screenshots below.
// https://ibb.co/n1H2s82
// https://ibb.co/8XLD77BPlease try to remove the browser cache or check it on incognito mode.
Best regards,
IsmaelHello Ismael,
thank you very much for the effort and the feedback. Unfortunately, I always see the menü item only when I’m logged in. Other colleagues don’t see it either. I have cleared the cache in wordpress and in the browser, but the menu item is not displayed.
There must be something wrong with the start page. No matter what change you make on the home page (Even on the site content, for example, new items) these are not displayed.
Attached are screenshot from Mozilla Firefox and Microsoft Edge browser in incognito mode:
Best regards,
StefanHi,
We took a screenshot of the site again today, and as you can see, the menu item is displaying properly. The menu items in the footer and the socket are both displaying properly as well. We were not logged in when we checked the page.
Screenshot: https://imgur.com/yNAJoHd
Which browser are you using? We checked the site on Chrome.
Best regards,
IsmaelGood morning there!
We took screenshots of the site on Firefox and Microsoft Edge. The menu item is displaying properly on both browsers. Please check the screenshots below.
Screenshot: https://postimg.cc/gallery/5zCXmfc
We are not really sure why it is not displaying on your end.
Best regards,
Ismael
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