Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 17, 2017 at 1:29 am #840179
    spottydog63

    Hi.

    I am finding that when shrinking down the screen size to check the Mobile Menu, the Text Menu is not disappearing, and the Mobile Menu doesn’t work.
    I’ve checked the settings, but I can’t seem to find the problem.
    You will need to login as admin as I have a coming soon plug-in installed.
    The login credentials are provided in the Private Content section.

    Regards
    Iain

    August 17, 2017 at 5:49 am #840218
    John Torvik

    Hey spottydog63,

    Disable all the plugins and check if it was solved! Ensure that you`re using the latest version of our products.

    Best regards,
    John Torvik

    August 17, 2017 at 5:56 am #840224
    spottydog63

    Hi John.

    I use this Theme on multiple websites, and I am not using any plug-in’s that are different to the other websites.
    But just to prove it isn’t a Plug-in, I deactivated them all and the problem still exists.
    I am using the latest version of the Theme.

    Regards
    Iain

    August 17, 2017 at 8:02 am #840287
    Rikard

    Hi Iain,

    Thanks for the feedback. I’m getting the same problem on my end. Did you make any changes to the header in your child theme? I wanted to check but the editor option seems to be missing on your installation.

    Best regards,
    Rikard

    August 17, 2017 at 8:09 am #840289
    spottydog63

    Hi Rikard.

    No changes to the Header.
    The Child Theme was downloaded from Kriesi.

    Regards
    Iain

    August 17, 2017 at 1:56 pm #840376
    Rikard

    Hi,

    Ok, thanks for the feedback. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    August 18, 2017 at 12:31 am #840670
    spottydog63

    Hi Rikard.

    I just overwrote the Theme files with a fresh copy and the issue still exists.

    Regards
    Iain

    August 19, 2017 at 2:39 am #841109
    spottydog63

    FYI, I switched to the Main Theme to exclude the Child Theme, and it does the same thing.

    August 19, 2017 at 7:28 pm #841380
    Victoria

    Hi spottydog63,

    The new burger menu does not seem to work well for the fallback menu, you need to create a menu and assign it to be the Enfold main menu.

    Best regards,
    Victoria

    August 19, 2017 at 9:03 pm #841419
    spottydog63

    Arrgghhh.
    I normally do that, but for some reason I forgot this time!!
    Thanks for the advice Victoria.

    Regards
    Iain

    August 19, 2017 at 9:48 pm #841439
    Mike

    Hi,
    Glad Victoria was able to help, shall we will close this now?

    Best regards,
    Mike

    August 19, 2017 at 9:59 pm #841448
    spottydog63

    Yes thanks.

    August 20, 2017 at 6:38 am #841579
    Sarah

    Will do! For any other questions or issues, feel free to post them here on the forum and we will do our best to assist you.

    Thank you for using Enfold.
    Cheers!
    Sarah

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