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  • October 9, 2020 at 6:42 pm #1251743
    laralyko

    Hello, I am troubleshooting an issue on the donate page of my website (https://100yearsfrommississippi.com/donate). I have found that about half the time I go to the page, the menu bar with dark brown background covers the entire page and I can’t see the content. I can’t consistently recreate this. Sometimes, it’s fine when I refresh the page. But this has become a big issue and is turning away frustrated donors.

    Please see screenshot below from when I’ve been able to capture the issue:
    https://www.dropbox.com/s/8sp3aknurgcw0gp/Screen%20Shot%202020-10-09%20at%209.09.33%20AM.png?dl=0

    I’ve seen this problem on both safari and chrome browsers, fyi.

    October 11, 2020 at 6:21 pm #1252070
    Victoria

    Hey laralyko,

    It did not happen in Chrome on my end but it does happen in Safari, the header gets that huge height.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Screenshot 2020-10-11 at 19.20.21.jpg

    Best regards,
    Victoria

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