Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 18, 2016 at 6:07 pm #700793
    Dmichel

    Hi,

    We had WooCommerce installed on our site and after deleting it with a handful of plugins, it broke the menu section of the admin area. It appears to be ok when viewing the site but we can no longer access the menus to update. Any idea on how to fix this?

    Thanks for the help

    Donny

    October 19, 2016 at 12:28 pm #701215
    Rikard

    Hey Dmichel,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    October 19, 2016 at 6:58 pm #701469
    Dmichel

    Thanks so much!

    October 19, 2016 at 8:24 pm #701480
    Yigit

    Hi!

    It seems like you figured it out already? :)

    Best regards,
    Yigit

    October 19, 2016 at 8:27 pm #701482
    Dmichel

    Hi,

    I am in chrome and it is still broken :(

    October 19, 2016 at 8:29 pm #701484
    Basilis

    Hey!

    Please clear your cache and let us know if that will fix your issue.

    Thanks a lot

    Best regards,
    Basilis

    October 19, 2016 at 8:41 pm #701493
    Dmichel

    I did and get the same thing as the image i sent over…

    October 19, 2016 at 8:43 pm #701496
    Yigit

    Hey!

    Please go to Appearance > Themes and switch to default theme and then go to Appearance > Menus and remove menu items that are highlighted in red. Then save your menu and go to Appearance > Themes to switch back to Enfold.
    I see no issues at all on my end but that would be the steps i take if i could reproduce the issue :)

    Cheers!
    Yigit

    October 19, 2016 at 8:51 pm #701505
    Dmichel

    not sure what you mean about items in red??

    Thanks.

    Donny

    October 19, 2016 at 8:53 pm #701507
    Yigit

    Hi!

    Broken menu items should appear in red in Appearance > Menus, those are the ones you should remove. But you should switch the theme from Enfold to a default one like twenty eleven etc. :)

    Cheers!
    Yigit

    October 19, 2016 at 8:54 pm #701508
    Dmichel

    Just did it and it worked! You guys Rock!!!

    Thanks you!

    Donny

    October 19, 2016 at 8:55 pm #701509
    Yigit

    Hey!

    You are welcome!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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