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  • #457755

    I updated WordPress to the lastest version and was supposed to update the Enfold theme as well only that the menu bar on the left of the “Enfold Theme option” page has gone and I cannot update the theme any more.

    Please help!

    #457768

    Hey Helena!

    Please try updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #458299

    Hello Yigit,

    It doesn’t work, and I have already lost parts of the data I inserted. At this point I prefer to reinstall the new version and if need be re-do the website.
    How can I remove the old Enfold theme? it doesn’t allow me to add the new one if I have removed the old.

    Thanks
    Helena

    #458353

    Hi Helena!

    You should be able to overwrite existing files via FTP by referring the link i posted in my previous post. If you would like us to update the theme for you, please upload enfold.zip somewhere on your server and tell us where and post FTP access here privately.

    Best regards,
    Yigit

    #458751
    This reply has been marked as private.
    #459737

    Hi!

    what about the username for the ftp account?

    Regards,
    Andy

    #459948
    This reply has been marked as private.
    #462745

    Hi!

    The FTP login is not working for me.

    You can use this plugin, https://wordpress.org/plugins/delete-multiple-themes/, to delete themes from the dashboard. You can then upload themes in Dashboard > Appearance > Themes by clicking on the “Add New” > “Upload Theme” buttons.

    Cheers!
    Elliott

    #462779

    Thank you thank you thank you!
    I was about to delete the whole wordpress blog pack and re-do the whole website, you saved me a lot of time.
    xoxox

    #463135

    Hey!

    Glad we could help :)

    Regards,
    Rikard

Viewing 10 posts - 1 through 10 (of 10 total)
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