Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 24, 2024 at 9:34 am #1467719
    Mariarita

    Good morning,

    I have a problem with my homepage.
    When I scroll the menu bar disappears, and then appears immediately below the photo. I’ll leave you some photos to help you understand better
    – Menu can be seen and it’s ok https://prnt.sc/3NlB5zsXTQdx
    – Menu disappears, it’s not ok https://prnt.sc/mNuNw9A3O69j
    – Menu appears and it’s ok https://prnt.sc/PUHGtRoN2iiU
    I would like the menu to always be visible.

    I deactivated these plugins as you indicated previously, https://prnt.sc/opwmquRyGDz0
    can I also insert a css to improve this problem?

    Thanks,
    Mariarita

    September 25, 2024 at 7:05 am #1467781
    Ismael

    Hey Mariarita,

    Thank you for the inquiry.

    The header disappears on scroll because of this css code which puts the first color section above the header.

    .avia-section.av-dbfgfq-dd62c8cfe0da5cdb4e4a6575d399ef7e {
    z-index: 990;
}

    Did you add this css code or did you adjust the Advanced > Position > Z-Index settings of the color section element?

    Best regards,
    Ismael

    September 25, 2024 at 9:41 am #1467790
    Mariarita

    I can’t find what you indicate in the message.
    I’ll try to explain myself better, I want the header to always be at the top, blocked.
    The problem is that as soon as I open the site it’s the way I want it, the moment I start scrolling it disappears and then reappears immediately after the testimonial photo.

    As already said at the beginning, I want the header to remain at the top of the site even if you scroll down.

    I attach some photos of what I have set up internally:
    HEADER
    1 https://prnt.sc/I0GG6DhLDuUJ
    2 https://prnt.sc/zN9Mek5IxpPE
    3 https://prnt.sc/YIjJG7l0_Ilt

    CSS
    4 https://prnt.sc/XPbKPvFYl3vQ

    ADVANCED STYLE
    5 https://prnt.sc/4CYgHbXPE6m-
    6 https://prnt.sc/9FphnQ-GxRrj
    7 https://prnt.sc/UQ5lQytw4gfB
    8 https://prnt.sc/ft_CD_Xbi7w5

    LOGO AREA
    9 https://prnt.sc/F3fSQMWuA4Mj
    10 https://prnt.sc/Pst2aLxG77dc

    LAYOUT GENERALE – LOGO + MAIN MENU
    11 https://prnt.sc/7vdjOarbE0fE
    12 https://prnt.sc/jW_-hMu7zaaP

    Thanks,
    Mariarita

    September 26, 2024 at 6:06 am #1467845
    Ismael

    Hi,

    Thank you for the update.

    Please try to edit the first color section with the background image then set the Advanced > Position > Z-Index to 0 (zero) or 1. Make sure to purge the cache or disable the file compression afterwards. Let us know the result.

    Best regards,
    Ismael

    September 26, 2024 at 4:07 pm #1467883
    Mariarita

    Hi, unfortunately I don’t understand what you are telling me to do. My problem didn’t come from the color, but from the fact that the menu doesn’t stay still at the top. Also I can’t find what it tells me: Advanced > Position > Z-Index to 0 (zero) or 1.

    September 27, 2024 at 1:45 am #1467906
    Ismael

    Hi,

    Please edit the home page, look for the first Color Section element, go to the Advanced > Position toggle, then adjust the value of the Z-index option. Or provide the login details in the private field so that we can edit the settings.

    Best regards,
    Ismael

    September 27, 2024 at 9:19 am #1467920
    Mariarita

    Hi,

    thank you for being patient with me.
    I followed the steps you requested, but I did not find any resolution of the problem (*see photo 1).
    I had a similar problem before and your colleague had me insert this CSS after disabling the SiteGround plugin (*see photo 2).

    Can you help me solve the problem, because if I don’t scroll through the home page I can’t even view the submenu items.

    1. https://prnt.sc/H18tixToXpz6
    2. https://prnt.sc/lAKc-RseWQ5Q

    Thank you,
    Mariarita

    September 28, 2024 at 4:57 pm #1468020
    Mike

    Hi,
    Try removing this css:

    @media only screen and (min-width: 990px) {
    .avia-section.av-dbfgfq-87a851ab71f92f142a9b4e37e3cf4aa1 {
        z-index: 990;
    }
}

    the clear your browser cache

    Best regards,
    Mike

    September 30, 2024 at 9:10 am #1468090
    Mariarita

    Hi,

    unfortunately I can’t find the css you can point me to.
    I’ll send you some photos:

    1. CSS inserted in general style https://prnt.sc/nnXLuGje2s27
    2. CSS inserted in the customize item https://prnt.sc/nVP_DXPFkMBH

    Thanks,
    Mariarita

    September 30, 2024 at 2:40 pm #1468107
    Guenni007

    This is an inline css – so it is set on the element itself.
    Open that color-section – click the advanced tab:

    and see all screewidth options too – if there are values entered. ( just delete all values there) – do not forget to save those settings. And save your page.

    September 30, 2024 at 2:43 pm #1468108
    Mariarita

    Hi, thanks for the support. I managed to solve the problem

    October 1, 2024 at 4:33 am #1468135
    Ismael

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

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