Viewing 19 posts - 1 through 19 (of 19 total)
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  • #964003

    Hello,

    Recently shifted to SG with their SG optimizer plugin to utitilize Memcache, however it causes timeout 504. Support from SG has investigated that it may have to do with enfold theme.

    Warning: fread() expects parameter 1 to be resource, boolean given in /home/meowpri1/public_html/wp-includes/functions.php on line 4838
    Warning: fclose() expects parameter 1 to be resource, boolean given in /home/meowpri1/public_html/wp-includes/functions.php on line 4841
    Warning: Illegal string offset ‘product_gallery’ in /home/meowpri1/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 154
    Warning: Cannot assign an empty string to a string offset in /home/meowpri1/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 154
    Warning: Illegal string offset ‘product_gallery’ in /home/meowpri1/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 157

    Can someone assist? Currently using php 7.2.05

    #964815

    no reply?

    #965122

    Hi,

    We have had some problems with PHP 7.2, would you be able to try 7.1 or 7.0? In any case, please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #1122905

    Hello,
    Unfortunately I have the same problem
    Error 503 When memcached enabled
    I tried to activate all the pluginns one by one, and it seems that the problem is with the theme ..
    also the siteground staff confirms that the errors seem to come from enfold
    Can you check it? I send you private access.
    Thank you!
    Sincerly,
    Sacha

    #1123387

    Hi,

    Thank you for using Enfold.

    Do you see any errors when you activate the option? We would like to enable the option and test it but we might break the site.

    Best regards,
    Ismael

    #1123443

    Yess, Sure , You can tests this…
    Let me know the progress..
    Thanks

    #1123835

    Hi,

    Do you have a staging site? We don’t want to test it on a running or live website.

    Best regards,
    Ismael

    #1123930

    Sorry , I do not have staging , But have several backup, and I have make a bakup just now…
    So if you want… please to proceed
    Sincerly,
    Sacha

    • This reply was modified 5 years, 3 months ago by Marco.
    #1124128

    Hello, is there anyone to help me?

    #1124354

    Hi, since I have the site blocked in some countries, you run the risk of not being able to log in, but if you tell me which country to unlock for your connection, you should have no problem logging in.
    Thank you, and I look forward to your intervention.

    Sincery,

    #1125085

    Hi,


    @Sachasilvestri
    Sorry for the late reply!
    I tried enabling memcache and it threw 503 error. Could you please share error log?

    Best regards,
    Yigit

    #1125089

    Yess, sure, I put in private..
    Many thanks

    #1125104

    Excuse me, did you change anything? because the phone numbers in the articles are no longer clickable ..
    Please can you check?

    #1125107

    Hey @sachasilvestri,

    Mentioned files are not Enfold files but WordPress’ core files therefore i do not think this issue is related to Enfold. Could you please try downgrading WordPress version and check if it helps?

    I checked a random article and phone number was clickable and works as it should on my end.

    Cheers!
    Yigit

    #1125119

    Sorry to insist, but the links for the phone call no longer work from my browser and many others.
    I noticed that they don’t work if I change the setting of the link from open in another window to open it in the same window.
    I don’t know why this error occurred .. but I really have so many phone numbers and I wouldn’t want to change them one by one .. is there a css to say that if the link is numeric, open it in the same window? or a way of understanding why this error now happens?

    Sincerly
    Sac.

    • This reply was modified 5 years, 3 months ago by Marco.
    #1125123

    Sorry to insist, but the links for the phone call no longer work from my browser and many others. I use the animated number Item…
    I noticed that they don’t work if I change the setting of the link to open in another window to open it in the same window.
    I don’t know why this error occurred .. but I really have so many phone numbers and I wouldn’t want to change them one by one .. there is a css to say that if the link is numeric, open it in the same window? or a way of understanding why this error now happens?

    #1125129

    Hi @Sachasilvestri,

    I have screenshots to show that is working on my end but since this is not your own thread, you would not be able to see private content field and due to content of your site, i would not like to share them publicly.

    Please start a new thread – https://kriesi.at/support/forum/enfold/#new-post so we can share screenshots with you. Also, if you are having this issue on certain articles, please share links so we can check them.

    Best regards,
    Yigit

    #1155186

    Hello,
    Do you have any news regarding the enfold error with memecached?
    I have not solved it yet and it seems that the problem is due to Enfold .. Other users have my same “error 503” problem when they activate memecached

    Best Reguards.
    Sacha

    • This reply was modified 5 years ago by Marco.
    #1157144

    Hi,

    Sorry for the delay. We’re not really familiar with the memcache module, so any insights from the plugin developer will help. It is probably wise to contact them directly. Unfortunately, we can’t help you with the issue without their intervention.

    Best regards,
    Ismael

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