Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1416867

    Hi at Kriesi!

    On my website http://www.copy-shop-lauf.de I have this little problem with the mega menu on the starting page. I would like to show it horizontal but I don’t get it done. maybe “with a little help of my friends”?

    thanks for your feedback
    Michael F Kraus

    #1416917

    Hey Michael F,

    Thank you for the inquiry.

    We have noticed that the site is using a very outdated version (4.7.6.5) of the theme, which is probably why the mega menu is not displaying correctly. To fix the issue, please download the latest version (5.6.5) of the theme, then upload it to the site via FTP.

    For more info on how to update the theme via FTP, please check the documentation below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1416929

    Was ich aber auf deiner Startseite sehe ist doch ein ALB: Submenü – oder?
    Wo wäre da das Menü inclusive der Mega-Menü Setzung?
    Die Option Mega-Menu gibt es bei Sub-Menü nicht.

    #1416975
    This reply has been marked as private.
    #1417120

    Hi,

    Thank you for the update.

    You will have to upgrade the theme manually via FTP because the automatic update will no longer work in the installed version. Please download the latest version from your Themeforest account and upload the files to your server via FTP as described in the following documentation.

    // // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1421806

    Hi Ismael!

    Let me please come back to the problem with the Megamenue.
    It does not work on starting-page but within the website it works fine: https://www.copy-shop-lauf.de/product/facharbeit-din-a4/

    Do you have an idea why this is so?

    thanks for your feedback!

    Michael F Kraus

    #1421817

    Hi,
    On your start page you are using a fullwidth submenu, this can not display a maga menu like the main menu on your other pages.

    Best regards,
    Mike

    #1421825

    Ah, okay! I understand now.
    But where has my main menu gone on the start page?
    Best regards
    Michael F

    #1421829

    Hi,
    Perhaps it is disabled in the backend of the page at Layout ▸ Header visibility and transparency
    The login above doesn’t work so I can’t check.

    Best regards,
    Mike

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