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  • February 1, 2017 at 7:57 pm #741422
    InSightGraphics

    Mega Menu doesn’t function on mobile devices if you select “Hide Mobile Menu Submenu Items.” The only way the Mega Menu submenu items can be accessed is if you don’t “Hide” them. And the only way your whole menu is accessible with “Hide Mobile Menu Submenu Items” is if you do NOT have any Mega Menu columns.

    “Hide Mobile Menu Submenu Items” only lets you access those “hidden” submenu items IF they’re NOT in Mega-Menu columns.

    This is kind of the same problem Enfold had before, as described here:
    https://kriesi.at/support/topic/chrome-partnerlogo-element-bug/#post-262722

    Kriesi fixed that for version 2.8, by changing some css. But the problem has now re-appeared.

    February 3, 2017 at 5:30 am #742153
    Rikard

    Hey InSightGraphics,

    Could you post a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    February 3, 2017 at 5:39 am #742158
    InSightGraphics

    Hi Rikard,

    You can’t see the bug on my live site because I can’t leave the live site in a broken state on mobile, so I’ve unchecked “Hide Mobile Menu Submenu Items” on the live site — otherwise the mega-menu won’t work on mobile. If I checked “Hide Mobile Menu Submenu Items” you would see the bug on mobile, but so would all my site visitors — they wouldn’t be able to use the mega-menu.

    You can see the bug on your own demo site if you check “Hide Mobile Menu Submenu Items” and look at the site on a mobile-size screen with the hamburger menu item. You will find that the mega-menu doesn’t work on mobile with that option checked.

    Thanks.

    February 3, 2017 at 8:36 am #742238
    Basilis

    Hi!

    We will report it again, but please make sure you have nothing else active ( from plugins ) and removed all the CSS codes, so there is no conflict at all.

    Thanks a lot

    Regards,
    Basilis

    July 10, 2017 at 2:42 am #818497
    InSightGraphics

    Hi, I had hoped this would be fixed in the update to 4.0.7, but it is still broken.

    July 10, 2017 at 8:01 am #818580
    Jordan Shannon

    Hi,

    We hope to have a new update released Monday that may possibly address this issue. We will keep an eye out for the fix.

    Best regards,
    Jordan Shannon

    October 7, 2017 at 10:20 pm #861457
    CONCEPTENCREATIE

    Same here… i have a mega-menu and if i display submenu items they wont show. When will this be fixed?

    October 7, 2017 at 10:20 pm #861458
    CONCEPTENCREATIE

    CONCEPTENCREATIE
    Participant
    Same here… i have a mega-menu and if i display submenu items they wont show. When will this be fixed?

    October 9, 2017 at 6:22 pm #862028
    Jordan Shannon

    Hey CONCEPTENCREATIE,

    Apologies for the delay, we should have a fix being released soon, but I don’t know the guaranteed date. Rest assured the devs are working on getting this corrected ASAP.

    Best regards,
    Jordan Shannon

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