Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 11, 2019 at 3:04 pm #1137069
    scarletm

    Hi,
    I’ve just installed the latest version of the theme, but I’m still getting an error on pages which is stopping a new plugin from working.
    I tried to troubleshoot by disabling all the plugins, but the error was still there. I only got rid of it by deactivating Enfold. I’ve searched online but can’t find a fix that I understand. What is the issue and how is it fixed? Thanks

    wp-mediaelement.min.js?ver=5.2.3:1 Uncaught TypeError: b(…).not(…).filter(…).mediaelementplayer is not a function
    at HTMLDocument.a (wp-mediaelement.min.js?ver=5.2.3:1)
    at i (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at Function.ready (jquery.min.js:2)
    at HTMLDocument.K (jquery.min.js:2)

    September 12, 2019 at 12:52 pm #1137503
    Rikard

    Hey scarletm,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce this problem.

    Best regards,
    Rikard

    September 12, 2019 at 3:48 pm #1137559
    scarletm
    This reply has been marked as private.
    September 12, 2019 at 3:50 pm #1137561
    scarletm
    This reply has been marked as private.
    September 17, 2019 at 9:27 am #1139027
    Ismael

    Hi,

    Thank you for the update.

    Is it working properly when you remove the testimonial element temporarily? We can see the following error, which is generated from the testimonial.js file, but it’s not pointing anywhere.

    SyntaxError: expected expression, got ‘<' testimonials.js:1 TypeError: b(...).not(...).filter(...).mediaelementplayer is not a functionwp-mediaelement.min.js:1:777 a https://beyond.ie/wp-includes/js/mediaelement/wp-mediaelement.min.js?ver=5.2.3:1
    jQuery 4

    Best regards,
    Ismael

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