Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • September 23, 2015 at 10:48 am #507595
    ckniel

    Hi,
    I can´t upload images (jpg). Message: “Bei dem Upload ist ein Fehler aufgetaucht. Probiere es später noch einmal.” (“An error has occurred. Try again later.”). If I change the theme (e.g. Twenty Fifteen), then it works.
    Host is 1&1, PHP Version 5.5.28, Memory Limit 128 MB

    September 23, 2015 at 11:43 am #507619
    Yigit

    Hi ckniel!

    Can you please post the link to your website? Please make sure that you are using the latest version of Enfold which is currently 3.3.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    September 23, 2015 at 12:38 pm #507685
    ckniel

    Hi Yigit,

    version is 3.3.2 and the other informations are attached as private content.

    Thanks in advance
    ckniel

    September 23, 2015 at 12:41 pm #507689
    Yigit

    Hi!

    have you tried de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    September 23, 2015 at 12:55 pm #507700
    ckniel

    Hi,
    yes, but without effect.
    Cheers
    ckniel

    September 23, 2015 at 2:07 pm #507762
    ckniel

    Hi,
    the browser upload generates the following error:
    “Fatal error: Out of memory (allocated 34603008) (tried to allocate 4120 bytes) in /homepages/30/d25217316/htdocs/ultrablue/wp-includes/media.php on line 2130”.

    Best regards,
    ckniel

    September 23, 2015 at 2:10 pm #507769
    Yigit

    Hi!

    Memory seems to be 34M.
    Please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Best regards,
    Yigit

    November 3, 2015 at 1:34 pm #529215
    nini_bacher

    Hello everyone,

    I have the same issues, so I tried the recommendation above and also increased the memory limit, but it’s still not working. Any suggestions who to fix this?

    Cheers,

    November 3, 2015 at 1:37 pm #529224
    Yigit

    Hi!

    Please contact your hosting provider and ask them to increase the limit. It still seems like memory is set to 62.9M

    Cheers!
    Yigit

    November 4, 2015 at 2:06 pm #530008
    nini_bacher

    Thank you Yigit!
    You are right, my problem is connected with the hosting provider.

    November 5, 2015 at 7:06 pm #531103
    Andy

    Glad you figured it out!
    Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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