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  • May 10, 2022 at 2:53 pm #1351170
    Chrilles

    Dear support,
    I have just noticed that the videos on my website are not playing.
    Everything on the website is updated.

    I have provided the link to the page that contains 3 videos and a link for admin login.

    Some advice is needed.

    Best,
    Chrilles

    May 10, 2022 at 6:01 pm #1351219
    Rikard

    Hey Chrilles,

    Thanks for the login token. The problem seems to be a conflict with the SG Optimiser plugin. Could you try turning off file compression under Enfold->Performance, to see if that helps?

    Best regards,
    Rikard

    May 11, 2022 at 9:54 am #1351319
    Chrilles

    Thanks a lot, Rikard.
    That solved the problem.

    Best,
    Chrilles

    May 11, 2022 at 9:57 am #1351322
    Yigit

    Hi Chrilles,

    We are happy that Rikard could help you. Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
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