Tagged: media library
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AuthorPosts
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June 6, 2018 at 6:53 pm #968001
Hi,
This might seem like a silly question but I seriously can not figure out how to do this. Not necessarily an Enfold question but just a wordpress question. I want to insert a file in the media library but have that file have a custom URL so whenever you click on it, it will bring you to a certain page.
Now I know you can easily do this in posts and pages when inserting media files, but I’m trying to figure out how to do this in the actual media library page.
Is this even possible?
Thanks
June 7, 2018 at 10:37 am #968490Hey BBM,
Yes it’s possible, if you open the media attachment then you will see a link to Edit more details on the bottom right of the screen, you can edit the permalink for the media attachment there.
Best regards,
RikardJune 7, 2018 at 1:32 pm #968746This reply has been marked as private.June 8, 2018 at 6:54 am #969961Hi,
I’m not sure I understand what you mean now, the image will always have its own permalink, but that doesn’t necessarily mean that it’s always linked?
Please try to explain a bit further and post links to where we can see the actual problem you are having.
Best regards,
RikardJune 8, 2018 at 7:34 pm #970164This reply has been marked as private.June 9, 2018 at 10:16 am #970359Hi,
Thanks for the feedback, though I think your will have to contact the plugin authors then. I think they should be able to help you to get the images linked?
Best regards,
RikardJune 11, 2018 at 5:12 pm #971304This reply has been marked as private.June 12, 2018 at 10:16 am #971616Hi,
Thanks for the feedback. I could see a few images on that page, not sure which one is the problem though? Maybe you could post a screenshot of the problem?
Best regards,
RikardJune 12, 2018 at 11:20 pm #971947This reply has been marked as private.June 13, 2018 at 10:42 am #972201Hi BBM,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJune 13, 2018 at 4:15 pm #972336This reply has been marked as private.June 14, 2018 at 3:42 pm #972838Hi BBM,
I do not see any images added to the page. Where are they added?
Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
Best regards,
VictoriaJune 14, 2018 at 6:28 pm #972956This reply has been marked as private.June 16, 2018 at 5:48 pm #973663Hi BBM,
Best regards,
VictoriaJune 17, 2018 at 2:52 pm #973896This reply has been marked as private.June 17, 2018 at 6:15 pm #973961Hi BBM,
Oh, sorry, I thought you were using some media library management plugin.
Best regards,
VictoriaJune 17, 2018 at 6:37 pm #973977This reply has been marked as private.June 17, 2018 at 7:42 pm #974019Hi BBM,
Do you have FTP access or cPanel? You need to log in there and check just as the regular folder. It can be also due to the use of those image plugins that you have.
Best regards,
VictoriaJune 17, 2018 at 8:59 pm #974033This reply has been marked as private.June 18, 2018 at 5:11 pm #974366Hi BBM,
So you go to File Manager and look for the media folder.
Best regards,
VictoriaJune 18, 2018 at 5:26 pm #974376This reply has been marked as private.June 19, 2018 at 11:19 am #974703Hi BBM,
They show up multiple times because those are the different sizes generated by the WordPress, theme or your image plugins.
Can you please deactivate the image plugins and see if the issue persists?
Best regards,
Victoria- This reply was modified 6 years, 5 months ago by Victoria.
June 19, 2018 at 5:22 pm #974826This reply has been marked as private.June 20, 2018 at 2:10 pm #975312Hi BBM,
I’ll ask my colleagues to have a look.
Best regards,
VictoriaJune 20, 2018 at 4:42 pm #975379This reply has been marked as private.June 21, 2018 at 12:29 pm #975771Hi,
I see the on your page /open-houses/ the images are producing 404 errors, I tried to login with the link you posted earlier, but It must have expired, please post a new login link or include a admin login in the private content area so we can take a closer look.
If I understand correctly from your earlier post these images show as gray boxes in your WordPress media folder, so please include a link to these two images via dropbox in the Private Content area.
I really would like to see your file structure via ftp to investigate what happened, but I understand you might not know how to post this access, so please post your webhost cPanel login in the Private Content area, if you feel comfortable with that.
(if you post this access, you won’t need to add the files to dropbox, as I can get them from your server)Best regards,
MikeJune 21, 2018 at 3:45 pm #975835This reply has been marked as private.June 22, 2018 at 3:37 am #976078Hi,
Thank you for the login, I found that your settings at “WordPress > Settings > Media >
Store uploads in this folder” was incorrect causing your uploaded images to be stored in a folder that WordPress was not using. I corrected the setting and uploaded two new images and added them to your page.
They show now, and I expect that you wont have any future issues.
Please clear your browser cache and check.Best regards,
MikeJune 22, 2018 at 3:54 am #976079June 22, 2018 at 3:20 pm #976379Mike,
I can not thank you enough for all your help. You guys are amazing! I wonder how the photos ended up in a different folder? Strange.
Again, I appreciate everything you have done immensely!
Thank you!!!
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AuthorPosts
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