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Posts
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Hi,
I can’t see a preview/thumbnail of the images in my media library. Only three images (demo images) are showing and none of the ones I’ve uploaded (which are JPEGs and saved for web) are showing.
They won’t insert into sections either such as image section or background image.Can you help me please!
Thanks
Hey adxdigitalmarketing,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that, I see the same thing on my end. You are getting 403 errors on all the files, could you make sure that the uploads catalog has the correct read settings please? It should likely be 755 or something similar. Your hosting provider should be able to help you out with that if you don’t know how to do it yourself.
Best regards,
RikardHi,
Great, I’m glad that you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHello,
I am having trouble with another issue, I have created a blog post and used the advanced layout to make it but i can not figure out how to add the comments, tags, share etc. bottom section.
How can I add this to my posts?
Thanks!
AliceHi Alice,
You should be able to add comments and the share bar using the Layout Builder as well, could you try that out please?
Best regards,
RikardMy apologies, I didn’t realise they were in the builder! Thank you
Another issue I’m having is verifying a property in the Google analytics, I have added the Google Analytics Tracking Code in the theme settings but I can’t verify my ownership.
This is what I’ve found:
If you use Google Analytics to track your site’s traffic, you can verify your site using the Google Analytics tracking code associated with the site. To do this, you must have “edit” permission for the web property whose tracking code is used by that page. Also, your tracking code must use either the analytics.js or gtag.js snippet.To verify ownership using Google Analytics:
Choose Google Analytics in the verification details page for your site, and follow the instructions shown.
Put the tracking code in the <head> section, not the <body> section, of your page. If you do not, verification will fail.
Use the code exactly as provided; do no modify it. If you modify it, verification will fail.
Other administrators of your Google Analytics account will be granted access to your site’s data in Search Console.
The Google Analytics tracking code is used only to verify site ownership. No Google Analytics data will be accessed.Do I need to add the code to the <head> section, if so where will I find this?
Thanks
AliceHi Alice,
If you have added the analytics tracking code under Enfold->Google Services then that should be enough. I had a look at the source code of your site and it’s added there, maybe the problem is that you have added tag manager code as well? You could try removing that to see if it makes any difference.
Best regards,
RikardHi Rikard,
I’ve changed the Google tracking id to UA-XXXXX-X format. And I can see in the real time analytics that it is working but it still won’t let me verify the ownership of the property. I’m using this link not sure if you will be able to access it…
https://www.google.com/webmasters/verification/home?hl=en&theme=wmt&authuser=0
And it shows this after attempting to verify by using Google analytics method…
“Verification failed for https://adxarchitectural.com.au/ using the Google Analytics method (less than a minute ago). The Google Analytics tracking code on your site looks malformed. Learn more.”Not sure why it isn’t working.
Thanks
Hi Alice,
I see that you don’t have the whole script added now, it needs to be the whole snippet which you can copy from Google Analytics. Also, when verifying then you might have to switch maintenance mode off since Google can’t access your site otherwise. Also make sure that the caching is cleared from your caching plugin.
Best regards,
RikardHi Rikard,
Of course I didn’t think of maintenance mode. I’ll add the full code and try that now. Thanks
I have another question for you… I have created pages but by accident given them a “parent” page which has created the url permalink showing the parent page which I need to get rid of. I removed the “parent” from the pages which changes the permalink but now the page wont show / cant be found.
So existing URL: https://adxarchitectural.com.au/portfolio/products/aluminium-partitioning/
Need to get rid of portfolio (parent page).
Change to this: https://adxarchitectural.com.au/products/aluminium-partitioning/How do i get rid of the parent page and change the permalink without disrupting the pages connected to it?
Thanks
AliceHi Alice,
You need to use a plugin to be able to build the custom permalink structure.
Here are some of them:
https://www.formget.com/wordpress-permalink-plugins/If you need further assistance please let us know.
Best regards,
VictoriaHi Victoria,
I resolved the permalink issue, didn’t need a plugin in the end.
I have another question… The mailchimp sign up form is not submitting on my “coming soon” maintenance mode page. The submit button is stuck on sending and never goes through. I have checked the API and renewed the lists but still not working. Any suggestions?
Thanks
AliceHi,
You can’t use the mailchimp form in the maintenance mode page because the HTTP status is already set to 503 — which means that the server is temporarily unavailable.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
Ismael
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