Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 28, 2020 at 5:35 pm #1217458
    trljackson

    Hello,
    I have just updated my enfold version to 4.7.5. I am no longer able to open the media library. When I click on the menu item the timer to the right of Bulk Select just spins. I am able to add new media and view the items as per normal. I just cannot see anything from before in my library. This is urgent, please assist as soon as possible.
    THanks
    Tom

    May 29, 2020 at 3:27 pm #1217750
    Victoria

    Hey trljackson,

    The theme does not affect this functionality.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    May 29, 2020 at 4:30 pm #1217785
    trljackson

    Deactivated and reactivated and everything I have logged as issues has been resolved.

    May 30, 2020 at 2:03 am #1217880
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

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