Tagged: , ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 24, 2017 at 4:18 pm #782405
    econsor

    Hello Support,

    first of all details about the website:
    Wordpress-Version: 4.7.4
    Enfold-Version: 4.0.5
    PHP-Version: 5.6.13

    Installed Plugins:
    Gwolle Guestbook -> Version 2.1.5
    WPS Hide Login -> Version 1.1.7

    My problem is that when i try to access the WP -> Media Library in grid view mode it wont load any pictures/files. Theres nothing in the HTML structure in the Google Chrome Dev Tool either. Not even errors in the console. On the other side the list view mode is working and showing all of the pictures.
    The same problem appears when i try to edit/add a picture in a post or site.

    I already tried:
    – Deactivating all plugins -> didn’t fix the problem
    – Switching to default theme -> Media library worked again with default theme, so it has to be an enfold problem
    – I updated enfold from 3.6.1 to 4.0.5 -> didn’t fix the problem
    – Activating WordPress and PHP Debugging -> no errors at all

    I hope you can help me out with this problem.

    April 25, 2017 at 7:11 am #782680
    Rikard

    Hey econsor,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 25, 2017 at 8:17 am #782695
    econsor

    Hi Rikard,

    here is the temporary admin login you asked for.
    The backend is currently in german. I hope that’s ok for you?

    Best regards,
    Marco

    April 28, 2017 at 8:38 am #784344
    Nikko

    Hi,

    Thanks for providing the login, I tried to change theme from the child theme to Enfold (parent theme), and it works when you aren’t using the child theme, Try to comment out some codes to find out what’s causing it. Hope this helps :)

    Best regards,
    Nikko

    April 28, 2017 at 9:02 am #784355
    econsor

    Hi Nikko,

    I’ve tried to comment out all of my custom code in the functions.php one by one. But sadly this didn’t fix the problem even when all of the code was commented out.

    Could you please have a look at the integration of the child theme? Since I haven’t worked with child themes a lot yet, there could be an error in the integration in the style.css.
    The theme settings should be the same since I used the “Import Parent Theme Settings” button in the enfold menu.

    The style.css consists out of this code:

    /*
 Theme Name:   enfold-child
 Description:  Enfold Child Theme by econsor
 Author:       econsor
 Author URI:   http://econsor.de/
 Template:     enfold
 Version:      1.0
 Tags:
*/

    Thank you for your help :)

    Best regards,
    Marco

    May 1, 2017 at 5:58 am #785488
    Rikard

    Hi,

    Thanks for the feedback. The style.css file in your child theme looks fine, though I can see that you still have a lot of custom code in your functions.php file which we can’t be responsible for. Did you try commenting everything out to see if your code is causing the problem?

    Best regards,
    Rikard

    May 2, 2017 at 8:28 am #786216
    econsor

    Hi,

    I just checked the functions.php again and tried to comment everything out again. That didn’t work.
    So I created a new functions.php only with the style.css queuing and it worked again.

    Than i investigated more in my custom code and found the problem. I’ve placed a HTML comment outside the PHP code in the functions.php and that apparently blocked a function in the media library.

    Thank you for your help anyways :)

    Best regards,
    Marco

    May 2, 2017 at 12:03 pm #786287
    Rikard

    Hi Marco,

    Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 2, 2017 at 1:25 pm #786326
    econsor

    Hi,

    you can close the topic. I don’t need any further help.

    Best regards,
    Marco

    May 2, 2017 at 2:11 pm #786351
    Nikko

    Hi,

    Thanks for using Enfold :)

    Best regards,
    Nikko

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Media Library in Grid Mode not loading | List Mode is working’ is closed to new replies.