Viewing 18 posts - 1 through 18 (of 18 total)
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  • July 28, 2015 at 4:24 pm #479791
    mdmllc

    Hi guys. I’ve been having issues uploading images to our media library since the beginning of July. We recently took a client’s website to HTTPS to allow secure transactions and since then, our site is in jambles. I spoke with our hosting and they said it is the theme that is causing the issue.

    Essentially, I’ve had to use FTP to upload images for the past week while they looked into the issue. I get no specific error, just a vague one: “An error occurred in the upload. Please try again later.”

    I’ve tried disabling plugins, clearing cache, etc etc. Has this occurred before? I really need some guidance as the site will be going live within the next month. I’ve even read this forum for solutions such as allotting more PHP space and changing permissions, but nothing has fixed the issue. Help, please?

    • This topic was modified 9 years, 5 months ago by mdmllc.
    July 29, 2015 at 3:21 am #479981
    Dake

    Hey mdmllc!

    That certainly is strange.

    Are you getting the same error if you try using the twenty fifteen theme?

    I’m getting an error when trying to log in.

    Regards,
    Dake

    August 4, 2015 at 4:19 pm #482793
    mdmllc

    Sorry about that! I didn’t get a notification for this..:(

    Nope, I’m only seeing it happen with Enfold. Providing new login information:

    • This reply was modified 9 years, 4 months ago by mdmllc.
    August 5, 2015 at 8:56 am #483141
    Rikard

    Hi,

    Login details are not working for me either, could you check please?

    Thanks,
    Rikard

    August 5, 2015 at 2:06 pm #483331
    mdmllc

    Sorry about that. Here’s the new login

    August 6, 2015 at 5:24 am #483669
    Ismael

    Hi!

    Looks like you’re using an old version of the theme, 3.1.4. Please update to version 3.2.2. After that, use this plugin to force the resources to load over https: https://wordpress.org/plugins/wordpress-https/

    Cheers!
    Ismael

    August 6, 2015 at 12:55 pm #483821
    migue_theme

    I`m having the same problem since yesterday.

    I try to upload images with default theme and no problem.

    I also try dasibling all plugins and reinstalling the enfold and nothing change.

    Using Enfold 3.2.3 and wordpress 4.2.4

    Thanks

    • This reply was modified 9 years, 4 months ago by migue_theme.
    August 6, 2015 at 8:07 pm #484132
    Andy

    Hey!

    I check your website and tried to upload a new image, without any issues. Could you fix it already?

    Best regards,
    Andy

    August 6, 2015 at 10:04 pm #484186
    mdmllc

    Hey guys! I was able to get things working. It seemed like despite the API and login telling me we were “up to date”, it wasn’t the case with the theme updates. Got it worked out. Thanks!

    Also, may want to delete migue_theme’s post to me, I can see his private login data….

    August 7, 2015 at 9:02 am #484345
    Rikard

    Hi,

    Great, glad you got it fixed. We’ll have a look at the privacy settings for that, thanks for letting us know.

    Best regards,
    Rikard

    August 7, 2015 at 11:36 am #484452
    migue_theme

    Hi Guys, I see a picture uploaded to my library but I still can`t do it :(

    Do you guys prefer to open another topic??

    August 8, 2015 at 6:16 am #484751
    Rikard

    Hey @migue_theme,

    I just uploaded the Kriesi logo without any problems, what kind of files are you having trouble with?

    Thanks,
    Rikard

    August 10, 2015 at 12:07 pm #485207
    migue_theme

    I’m trying to upload a 1080px and 461kb picture.

    Error upload

    I already upload the same picture size to another website with the same theme and there’s no problem…

    • This reply was modified 9 years, 4 months ago by migue_theme.
    August 11, 2015 at 4:38 am #485722
    Rikard

    Hi,

    It might be something local, could you try to flush your browser cache and reload a few times or try in a different browser? If that doesn’t work then upload the image you are having trouble with to imgur.com and we’ll give it try instead.

    Best regards,
    Rikard

    October 5, 2015 at 1:17 pm #513734
    migue_theme

    So, still having the problem…

    this is the image I try to upload – http://imgur.com/WRbyj5Y

    Please, try to upload 2 images, medium size.

    Thanks.

    October 6, 2015 at 5:36 am #514132
    Rikard

    Hey,

    I got an error as well uploading that picture and it looks like it’s a memory issue, please try to increase the WordPress memory: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Thanks,
    Rikard

    October 6, 2015 at 1:07 pm #514362
    migue_theme

    Problem solved, for now. But not at the way you say.

    I created a php.ini file with this parameters :

    upload_max_filesize = 35M;
    post_max_size = 35M;

    and upload the file into wp-admin folder. For now…problem solved.

    I also increased memory WordPress as you say…but not solved the problem.

    Thanks

    October 7, 2015 at 6:30 am #514928
    Rikard

    Hi,

    Glad you got it fixed :-)

    Best regards,
    Rikard

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