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Enfold website will not upload images to the Media tab. Changing the theme to a default WP theme corrected the issue and an image successfully uploaded. After changing the theme back to Enfold, the upload error returned. Please advise on how to resolve this issue.
Hey m,
Have you checked with your hosting company and increased the php memory? Most of the time is is the reason why you get error sometimes while uploading the media.
Best regards,
Jordan ShannonHey!
I successfully uploaded a smaller image (460KB) but it failed on a larger image (1.56MB). This is the error on the console.
async-upload.php:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Please try to increase the memory limit to at least 256M.
Cheers!
IsmaelThe host servers are already set to memory limit of 256M, and that cannot be changed. Where do you see indication that the memory limit is lower?
Hi m s,
I was about to check the issue, but credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaThank you all for your help and ideas. It looks like it has been resolved by changing the php version from 5.4 to 7.1!
Hi,
That is great news, unless there is anything else we can assist with, shall we close this then?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike
- The topic ‘Media files wont upload, get HTTP error.’ is closed to new replies.