Tagged: media error, mp4
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AuthorPosts
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August 18, 2020 at 4:29 pm #1238825
Hi,
searching on google for “my homepage” I got a Media error: Format(s) not supported or source(s) not found. Download File:Regards
JensAugust 20, 2020 at 4:57 am #1239375Hey sailing_cat,
If you want to change the text being used in SERPS then you can set that using an SEO plugin like Yoast SEO.
Best regards,
RikardAugust 20, 2020 at 1:28 pm #1239533Hi, that’not the point. These are the search results on google. Google will show you these media error as a result. The SEO settings are perfect. I use Yoast SEO.
August 21, 2020 at 7:15 am #1239743Hi,
Thanks for the update. The theme is not responsible for what is showing up in SERPS though, so I’m not sure how we can help you?
Best regards,
RikardAugust 21, 2020 at 7:40 am #1239755It’s about the Media error: Format not supported or source not found in Layer Slider.
File: https://www.mascompanyo.fr/wp-content/uploads/2019/09/mascompanyo.mp4.
The media-file mascompanyo.mp4 (embeded in Layer Slider) is available and format mp4 is supported by all browsers.
By the way: Firefox Debugger shows: “No Video” for Homepage. The video are with overlay object (Layer).August 26, 2020 at 2:53 pm #1240932Hi,
Thank you for the update.
We don’t see the error in the SERPS anymore. Did you remove the layer slider in the home page?
Screenshot: https://imgur.com/yybYtSs
Best regards,
IsmaelAugust 26, 2020 at 6:36 pm #1240991No, slider still exists. Depends on Google Serps Destination. For Example with Google Search USA I have: “Download File: https://www.mascompanyo.fr/wp-content/uploads/2019/09/mascompanyo.mp4. 00:00. 00:00 | 00:00 …” I use VPN, in that case USA Eastcoast.
Google Germany displays: “Mas Companyo: Home
Media error: Format(s) not supported or source(s) not found. Download File: https://www.mascompanyo.fr/wp -content/uploads/2019/09/mascompanyo.mp4. 00:00.”August 28, 2020 at 4:14 pm #1241633Hi,
Have you tried to clear the browser cache or test on another browser? It might be serving old entries or results. The same error doesn’t display on our end as you may have seen in the screenshot above.
Best regards,
IsmaelAugust 29, 2020 at 11:20 am #1241808OK. Now the results are as expected
ThanksAugust 30, 2020 at 4:24 pm #1241962Hi sailing_cat,
Glad it’s working for you now! :)
If you need further assistance please let us know.
Best regards,
Victoria -
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