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  • #1238825

    Hi,
    searching on google for “my homepage” I got a Media error: Format(s) not supported or source(s) not found. Download File:

    Regards
    Jens

    #1239375

    Hey sailing_cat,

    If you want to change the text being used in SERPS then you can set that using an SEO plugin like Yoast SEO.

    Best regards,
    Rikard

    #1239533

    Hi, that’not the point. These are the search results on google. Google will show you these media error as a result. The SEO settings are perfect. I use Yoast SEO.

    #1239743

    Hi,

    Thanks for the update. The theme is not responsible for what is showing up in SERPS though, so I’m not sure how we can help you?

    Best regards,
    Rikard

    #1239755

    It’s about the Media error: Format not supported or source not found in Layer Slider.

    File: https://www.mascompanyo.fr/wp-content/uploads/2019/09/mascompanyo.mp4.
    The media-file mascompanyo.mp4 (embeded in Layer Slider) is available and format mp4 is supported by all browsers.
    By the way: Firefox Debugger shows: “No Video” for Homepage. The video are with overlay object (Layer).

    #1240932

    Hi,

    Thank you for the update.

    We don’t see the error in the SERPS anymore. Did you remove the layer slider in the home page?

    Screenshot: https://imgur.com/yybYtSs

    Best regards,
    Ismael

    #1240991

    No, slider still exists. Depends on Google Serps Destination. For Example with Google Search USA I have: “Download File: https://www.mascompanyo.fr/wp-content/uploads/2019/09/​mascompanyo.mp4. 00:00. 00:00 | 00:00 …” I use VPN, in that case USA Eastcoast.

    Google Germany displays: “Mas Companyo: Home
    Media error: Format(s) not supported or source(s) not found. Download File: https://www.mascompanyo.fr/wp -content/uploads/2019/09/mascompanyo.mp4. 00:00.”

    #1241633

    Hi,

    Have you tried to clear the browser cache or test on another browser? It might be serving old entries or results. The same error doesn’t display on our end as you may have seen in the screenshot above.

    Best regards,
    Ismael

    #1241808

    OK. Now the results are as expected
    Thanks

    #1241962

    Hi sailing_cat,

    Glad it’s working for you now! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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