Media element 'Video' shows black square since Enfold 4.3

Rikard, thank you for your time. Here are the credentials:

Rikard,
Youtube would be a workaround, but I prefer to use this as last option while I have some other reasons to use Vimeo. So I hope you don’t mind I try to find another solution first.

As Enfold 4.2 didn’t give any problems, and updating to 4.3 or higher gives the black boxes, can you probably ask the team which change in Enfold could possibly cause this behaviour? There should be some logic, while when I restore the old Enfold version, the videos show up again.

Sytse

Basilis,

I didn’t change anything:
current Enfold version is allready 4.4.1
And in Performance settings I don’t see one central location to switch it off, but on the performance tab:
– CSS and JS file merging are disabled
– Template builder allways loads all elements
– All checkboxes are switched off
– No caching or image otimizing plugins are active or installed

So settings were allready like you suggested, but the problem exists.

I hope you have other suggestions. No problem for me to test or feel free to login yourself.

Thanks for your time!

fusionedv, thank you for your input!
I copied your code in the bottom part of the footer.php like below. Unfortunately this doesn’t solve the issue. I also added it on top, but also no result. Did I paste it in a wrong position? Or is your fix just not working in my case?

Sytse

<div id="fb-root"></div>

<?php

	/* Always have wp_footer() just before the closing </body>
	 * tag of your theme, or you will break many plugins, which
	 * generally use this hook to reference JavaScript files.
	 */

wp_footer();
?>
<script src="/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/video/video.js"></script>
</body>
</html>

Hi Victoria, Yes, the footer.php is from Enfold version 4.4.1.
(if you open the Vimeo links, it gives an 404 error while all video’s have privacy settings which say the video’s are hidden on Vimeo and can only be ’embedded’ on the domainname of this website (same setting for videos which show in the background elements).

I hope you have other suggestions.

Sytse

Ismael, thank you very much for the solution!

Sytse