Viewing 11 posts - 1 through 11 (of 11 total)
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  • #878618

    Hello,
    when attaching an image, the attachment display settings are limited. The only options I get are Thumbnail, Medium, Large, Full Size. I read in a previous threat the recommendation to disable all active plugins. Did not help.
    I use enfold on several other websites and never had this issue before.

    Regards,
    Patricia

    #878619

    Hey Patricia,
    Please include the url to the page in question so we can take a closer look.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    #878628

    Hello Mike,
    thanks for your fast response.
    Installed the recommended plugin, login details in the private content field :)
    expires in three days, hope that’s enough.

    Kind regards
    Patricia

    #878657

    Hi,
    Disabling NextGEN Gallery & WP Smush gave more options, please look into these plugins.

    Best regards,
    Mike

    #878691

    Hi Mike,
    thank you! interesting as I use both plugins on my other website without any problems …
    anyway, glad it works now!
    regards,
    Patricia

    #878693

    Hello,
    me again.
    Just disabled NextGen Gallery and WP Smush and don’t have more options…
    what else could it be?
    Regards,
    Patricia

    #879364

    Hi,

    Please take a look here

    and let us know if you install the plugin and u are able to see all the sizes.

    Thank yu

    Best regards,
    Basilis

    #879419

    Hi,
    just installed the plugin and have to regenerate all images which takes 17h… will let you know whether it works.
    I’m still wondering why it works on my other websites without any issues and now suddenly i need a plugin?
    Regards,
    Patricia

    #879526

    Hi,

    Maybe there’s some plugin conflict that could have caused it. Just let us know how it goes.

    Best regards,
    Nikko

    #879890

    ok, the plugin seems to work so i can work with that workaround.
    regards,
    Patricia

    #880030

    Hi Patricia,

    Glad to hear that. Just let us know if you need further assistance :)

    Best regards,
    Nikko

Viewing 11 posts - 1 through 11 (of 11 total)
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