-
AuthorPosts
-
November 18, 2017 at 7:35 pm #878618
Hello,
when attaching an image, the attachment display settings are limited. The only options I get are Thumbnail, Medium, Large, Full Size. I read in a previous threat the recommendation to disable all active plugins. Did not help.
I use enfold on several other websites and never had this issue before.Regards,
PatriciaNovember 18, 2017 at 7:53 pm #878619Hey Patricia,
Please include the url to the page in question so we can take a closer look.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeNovember 18, 2017 at 8:21 pm #878628Hello Mike,
thanks for your fast response.
Installed the recommended plugin, login details in the private content field :)
expires in three days, hope that’s enough.Kind regards
PatriciaNovember 18, 2017 at 10:23 pm #878657Hi,
Disabling NextGEN Gallery & WP Smush gave more options, please look into these plugins.Best regards,
MikeNovember 19, 2017 at 12:59 am #878691Hi Mike,
thank you! interesting as I use both plugins on my other website without any problems …
anyway, glad it works now!
regards,
PatriciaNovember 19, 2017 at 1:07 am #878693Hello,
me again.
Just disabled NextGen Gallery and WP Smush and don’t have more options…
what else could it be?
Regards,
PatriciaNovember 20, 2017 at 9:38 pm #879364Hi,
Please take a look here
and let us know if you install the plugin and u are able to see all the sizes.
Thank yu
Best regards,
BasilisNovember 20, 2017 at 11:16 pm #879419Hi,
just installed the plugin and have to regenerate all images which takes 17h… will let you know whether it works.
I’m still wondering why it works on my other websites without any issues and now suddenly i need a plugin?
Regards,
PatriciaNovember 21, 2017 at 7:11 am #879526Hi,
Maybe there’s some plugin conflict that could have caused it. Just let us know how it goes.
Best regards,
NikkoNovember 21, 2017 at 7:16 pm #879890ok, the plugin seems to work so i can work with that workaround.
regards,
PatriciaNovember 22, 2017 at 4:36 am #880030Hi Patricia,
Glad to hear that. Just let us know if you need further assistance :)
Best regards,
Nikko -
AuthorPosts
- You must be logged in to reply to this topic.